Alanbert Alano Email & Phone Number

Jacksonville, Florida Area

• Implement effective standard store operating practices.
• Provide helpful and accurate information to customers about a specific type of product or products they need.
• Establish customer loyalty and build good customer relationship by providing exceptional service to each customer.
• Utilize the Learning Lounge employee tool available online in order to be more knowledgeable on upcoming and existing products.
• Work fast paced/multi-tasking environment.
• Meet performance expectations and enforcement of department goals, plans and schedules.

Jacksonville, Florida Area

• Customer service oriented that handles inbound and outbound calls.
• Deliver information by receiving and distributing communications.
• Utilized Microsoft office software including but not limited to Outlook, Excel, Access, and Word.
• Served customers by preparing daily reports of customer activities and scheduling for appointed tutors; answering questions; confirming appointments; forwarding messages.
• Coordinate new tactics to better serve customers and increase academic productivity.

Jackosnville, Florida Area

• Served customers by finding the right solution and service to their specific needs.
• Generated sales primarily by engaging multiple customers.
• Introduced customers to advance products in a confident and knowledgeable manner.
• Handles expedited requests for pick-up and deliveries from/to other store locations.
• Receives payment by cash, check, credit card and issues refunds, receipts, or change due to customers.
• Assist in shipping and receiving, checking in merchandise and placing items on racks and shelves.