Alan Cantone Email & Phone Number

Houston, TX, US

Houston, Texas, United States

Houston, Texas, United States

Sugar Land, Texas

Orchestrated a $4.2M catering and event management department for a 300 room suburban brand hotel. Catering Sales and Event Management team responsibility.> Personally sold over a Million in Sales, exceeding own booking pace by 38.8% 2018 to 2019.> Responsible for Customer Satisfaction via the Event Satisfaction Survey, increased hotel ESS intent to return.

Houston, Texas

The Tasting Room Wine Café, Max’s Wine Dive and Boiler House Texas Grill & Wine GardenResponsible for event and catering revenue of $3.7M for a multi brand wine centric restaurant group and oversaw the sales efforts for a team of 10 event sales managers selling for 9 separate operations and encompassing 3 unique brands. 🔺 Drove results; during 2013: *.

• Directed the yearly sales and event planning of $6.1M Event Management operation at a 515-room downtown luxury hotel.🔺 Drove results, during 2009: - Increased Banquet profit 0.4% over prior year. - Increased Event.
• Partnered with owners and contractors on $4.4M renovation of hotel Exhibit Hall and $2.5M hotel meeting space renovation; touted as “Best Project of the Year” based on ROI of Capital Investment.
• Established the Event Management Department yearly Business plans and Operation Excellence Goals.
• Project-managed a total hotel revenue analysis with pricing increases that generated $50K in additional sales in 2009.
• Mediated department post-contract negotiations with regard to attrition, room block changes, revenue minimums and cancellations, minimizing hotel’s exposure and recouping potential lost revenue.
• Personally managed 5,000-room nights and $1.5M in total revenue in 2009.

• Managed the event planning team of $14M annual Event Management operation, at 1,400-room downtown convention hotel attached to the Philadelphia Convention Center.
• Supervised management staff of 7 Event Managers and 4 Group Catering Managers, along with 6 Administrative Assistants, leading to improved operations and revenue growth.
• Completely revised all banquet event menus; implemented SFA Program for opportunity entry and standardized contract generation; and created a best practice method to document key departmental and operational processes.
• Conducted SWOT analysis and established yearly catering and event management business plans.
• Established training and mentoring processes for all new staff members, increasing associate satisfaction.
• Personally booked over $800K in local business while handling high profile group conventions such as the Republican National Convention, American Society of Association Executives, NBA All Stars, NFL Coaches & Owners.

• Oversaw the yearly sales, planning, and day-to-day management of $10M annual catering operation at a Mobil 4-Star Resort and Conference Center with a major Fortune 500 corporate clientele.
• Supervised staffing consisting of 1 Catering Operations Director, 2 Catering Sales Managers, 4 Operations Managers, 4 Conference Managers, numerous supervisors, and an associate staff of more than 60+.
• Completely revised the file and trace system; implemented new Delphi Computer System with new banquet check functionality; and revised all catering menus, pricing, and menu/proposal formats, improving operations.
• Established a marketing plan with two new wedding periodicals to attract high-end wedding clients.
• Strategically identified underutilized revenue generating opportunity, repositioning sales strategy and achieving 100% sell through.
• Member of the hotels Executive Committee in addition to personally booking $1M in catering sales.

• Directed all aspects of $4.9M+ annual sales catering operation at an upscale hotel & golf club facility with a large corporate and social customer base.
• Managed the day-to-day activities of 6 managers, 2 supervisors, and a permanent staff of more than 50.
• Developed, implemented, and analyzed the department’s annual business plan for a wide range of events from bar/bat mitzvahs, weddings, golf outings, and fund-raising organizations to extended corporate meetings.
• Solicited new business; promoted advertising, community relations, department asset management, and creative menu planning while formulating and controlling budgets and total profit and loss control.

Bachelor Of Science, Hotel, Restaurant & Travel Administration

Education record