Served as Software-Engineering Project Lead developing a cybersecurity-compliance application (developed in Appian [PaaS]) for a telecommunications client.Served as Technical Lead during Rapid Process Modeling (RPM) phase of project:- facilitated RPM sessions - captured and documented requirements- provided UX consultation- created UI wireframes- provided software-architecture and tool-selection consultation- delivered project scoping and estimation reportsServed as Project Lead and Software Engineer for the development phase of the project:- designed the application's data model and implemented database schema- developed application components- created user stories and managed the project's Kanban board and Backlog- facilitated Agile Ceremonies

Serving in dual role as Software Engineer and Product Owner developing an accounting-automation application. Responsibilities and contributions include:Technical Lead for Development TeamDesigner of data model and database schemaProduct Owner and Agile Team Facilitator- Facilitate Agile Ceremonies- Create and refine User Stories- Manage Product Backlog - Work with Stakeholders to gather requirements and present present development iterationsSoftware EngineerTechnologies used:- React- TypeScript- Redux - Axios- Python- LocalStack- SQLAlchemy- Alembic- PostgreSQL- AWS Lambda

Advanced Roles and TitlesContinuing engagement with Southeast-based Telecommunications client

Engaged with a large Southeast-based Telecommunications client:- Develop a suite of security-auditing applications in Appian environment- Create modifications and implement bug fixes for existing applications in Appian environment- Consult on database architecture practices and modifications- Consult on Agile best practices and implement a Kanban-based workflow

Contributing developer on Daugherty's corporate software applications

Engaged at a large Midwest-based Beverage client: - Collaborated with Governance and Development teams to maintain a suite of multi-tenant applications while providing Tier II support for application users- Assisted in the reporting and resolution of application defects- Provided assistance in the application update and release processes- Provided data analysis to ensure that data in Mobility database is consistent with the wholesalers’ Route Accounting Systems via SQL queries in the Microsoft SQL Server relational database management system- Responsible for troubleshooting reports of unexpected Mobility application functionality- Processed, monitored, and updated incoming requests using Jira helpdesk tracking system- Performed basic PC and mobile-device troubleshooting- Provided on-call support service on a rotating basis- Facilitated installation of hardware, software, and imaging systems via LogMeIn cloud-based remote work tool- Provided troubleshoot and resolve hardware (e.g. printer) issues involving equipment that interfaced with Mobility applications- Analyzed SFTP environment to track file migration between ISVs and Mobility System- Facilitated audit requests for Mobility system data by Anheuser-Busch Compliance teams- Administered Zone Brewing System (ZBS) access for Anheuser-Busch employees- Supported EDI processing and Electronic Commerce issues- Technologies utilized: Jira, Microsoft SQL Server, Cisco Jabber, Microsoft Outlook 365, Microsoft Excel, Swagger, Teradata, Snowflake, CorePlus, Log, LogMeIn Rescue Remote Support, Zoom, Microsoft Teams, Salesforce

Apprenticed with Daugherty Business Solutions on the Mobility team providing application support for the suite of Mobility Applications. This apprenticeship resulted in full-time employment with Daugherty Business Solutions.

Provided general instruction in private music lessons including music theory, performance, and production.

Served as direct caregiver for youth in a residential care and rehabilitation facility. • Administered medication to residents. • Taught general life skills to residents. Provided transportation and supervision for off-campus activities.• Facilitated progress through prescribed therapy tracks.

Managed accounts for current and prospective clients. • Facilitated sales and support of multi-purpose office machines and software solutions for independent accounts• Updated and maintained data in client database and Salesforce (RForce) Customer Relationship Management software • Managed accounts for the Detroit metropolitan area from remote St. Louis office

• Served as liaison between independent producers and underwriting team. • Processed new new-business life insurance applications• Created new business life insurance illustrations/quotes. • Hosted monthly WebEx meetings for new producer training and development. • Facilitated software deployment for application-processing and paperless-storage applications.• Conducted training for new employees