I provide technical support for General Motor's customers regarding their vehicles.

▪ My LLC was in contract with a supplier within the automotive industry. My work consisted mainly of 3D modeling and layout designs for automotive assembly plants and lines.▪ Proficient with advanced 3D and simulation software Siemens PLM: NX 8.5 and Process Simulate integrated with the TeamCenter platform.▪ Group presentations of lines to clients using Microsoft PowerPoint

Audio/Video Installations▪ Installed professional audio/video systems for clients such as Beaumont Hospital.▪ System integration with video conferencing, smart displays, voice lift systems.▪ Solder wires, pull cables, punch data jacks, and hang displays.

Financial Statements Editing▪ Formatted, edited, and issued financial reports for clients.▪ Crafted documents and spreadsheets at the expert level using Microsoft Word and Excel▪ Completed comprehensive annual financial reports for municipal clients including the cities of Farmington Hills and Rochester, MI.▪ Trained new employees on use of software including MS Office products (Excel, Word, PowerPoint).

Research & Subpoena Services▪ Review and prepare coordination of legal services received▪ Process customer records related to legal services received▪ Act as a liaison for governmental agencies, attorneys and multiple business units to process legal services received▪ Assist in operations monitoring to ensure that all services/requests are processed within cycle time standards▪ Monitor daily pipeline reporting and process legal services rush and exceptions within designated timeframes