Alan Chai Email & Phone Number

Houston, Texas, Us

Lead the corporate Risk to Integrity Value Stream at SLB, driving digital transformation in the Energy industry. Collaborated with key stakeholders in Operations Integrity, HSE and Legal functions, to create processes and solutions, enabling best-in-class service performance through data-driven insights and intelligent decision-making.• Developed innovative digital tools to enhance enterprise service performance.• Collaborated with cross-functional teams to drive digital transformation initiatives.• Achieved best-in-class service performance for customers through data-driven insights.

Houston, Texas, Us

Lead digital transformation and development of decentralized digital capabilities across the organization with special focus in Transaction Hubs, Geographical Business Units and Product Lines.

Houston, Texas, Us

Directing and managing overall IT for UK and Continental Europe region. Enabling the business to operate effectively through digital transformation initiatives and new technology adoption into business processes.Europe which by itself is a mini-Schlumberger; consists of all possible business types of operations - from integrated oilfield base to large Oil & Gas manufacturing plants, engineering and product centers, research & development (R&D) centers, transaction hubs and Corporate HQ.Scope: 13k+ users located across UK & Continental Europe in 37 countries - 160+ sites.

Houston, Texas, Us

Leadership role in transforming IT Infrastructure & Support with teams spanning across multiple hubs (Paris, Houston, London, Jakarta & Kuala Lumpur), strategy implementation of Automation landscape and Artificial Intelligence (AI) delivery for IT Infrastructure & Support, governance of ITIL processes practices, Performance Management & Operations Analysis. This role involves leading the transformation of IT Infrastructure & Support towards cloud computing infrastructure, O365 global adoption, big data & machine learning implementation for support organization.

Houston, Texas, Us

Supporting internal customer business needs, and designing business solutions/systems that allow customer to implement their business workflows and processes. Role involves creating comprehensive vision and strategy in the evolutions of service management toolsets. Responsible in the entire applications development life-cycle, influence, deploy and adopt effective IT toolsets for field operations. This involves performing system modelling, analysis and planning to implement a solution that will meet business needs within financial budget guidelines. Scope covers C# .NET, SharePoint and Mobility application. Managing a very effective in-house team of programmers and developers spread across the USA and United Kingdom.

Houston, Texas, Us

Supporting internal customer business needs, and designing business solutions/systems that allow customer to implement their business workflows and processes. Role involves creating comprehensive vision and strategy in the evolutions of service management toolsets. Responsible in the entire applications development life-cycle, influence, deploy and adopt effective IT toolsets for field operations. This involves performing system modelling, analysis and planning to implement a solution that will meet business needs within financial budget guidelines. Scope covers C# .NET application. Managing a very effective in-house team of programmers and developers in Houston, USA.

Houston, Texas, Us

A member of the central HQ IT committee developing overall Global IT strategies, Service Management methodology and principles. The role includes implementation of corporate IT Technical Standards, Processes and Procedures which span across the entire enterprise. Heavily involved in establishing Schlumberger first IT QMS (Quality Management System) and all related processes, policies and procedures. Also managing Enterprise Management Tools department which monitor and measure all KPIs and PTIs for every services and applications in the corporation. Developed and encourage implementation of key metrics such like Productive Time Index (PTI) and Site Maturity Index (SMI).

Houston, Texas, Us

Responsible for the development of VSAT Field Connectivity framework solution for realising Real Time operations via Operation Support Centers (OSC) for the Oil Industry. Consolidate and integrate multiple distinct VSAT technology and management infrastructures into a unified architecture. Developed and defined enterprise architecture frameworks to achieve Real Time field operations. Responsible for Service Delivery of Global Field Operations (Flying Squad), Global Support & Tools operations. Creator of MyVSAT tool deployed by Schlumberger GCS and presented in various exhibitions and conferences in the industry.

Houston, Texas, Us

Responsible for service operations of Satellite Connectivity business in Nigeria. The scope includes managing day to day field support operations of 300+ VSAT terminals across the country as well as offshore Nigeria. Managing a team of 55 field engineers including engineers, project managers and a regional service desk (Network Surveillance Center). Responsible for P&L.

Houston, Texas, Us

Responsible for the business start up of Schlumberger Network Solutions in China. Developed solutions for clients which includes iCenter for CNOOC, enterprise storage solution for PetroChina Urumqi, Network standardization for PetroChina HQ. Also assumed the role of Service Delivery Manager for all clients within China. Managing a team of 16 engineers and technical consultants of which includes 6 CCIEs. Responsible for P&L.

Houston, Texas, Us

Customer portfolio management of Sedco Forex in Asia and Australia. Project managed network spin off for Sedco Forex acquisition by Transocean. Developed network business opportunities worth $4 million per annum.

Houston, Texas, Us

Working offshore servicing clients like Sedco Forex fleet of vessels around Asia. Main responsibilities include end-to-end implementation of Inmarsat connectivity solutions for the entire Sedco Forex fleet in Asia and Australia. Project manage deployment of Rig Computing Environment standard on board of all drilling rigs of Sedco Forex. Assumed the role of Inmarsat Product Champion for Schlumberger Omnes.