Alan Cisneros Email & Phone Number

-Assisted consumer and small-business customers in opening and closing accounts, applying for loans and credit products and make good financial decisions. -Built rapport with customers and expanded customer relationships to build loyalty-Partnered with loan, mortgage officers, and financial advisors to provide clients with optimal financial options-Assisted customers in sending domestic and international wires worth several million.-De-escalated problematic customer concerns, maintaining calm, friendly demeanor.-Exercised judgment when dispensing information to maintain confidentiality of sensitive information.-Provides transaction approval for transactions requiring a risk approval.

-Technical Recruiter for Randstad Technologies, specializing exclusively in permanent full-time opportunities across the country

Irvine, California, United States

-Main responsibilities include: outreach, salary negotiation and package negotiation, retention, screening, interviewing and maintaining a robust candidate pipeline. -Sourced and found quality candidates for many niche technical roles including, but not limited to SWE’s, help desk, Mobile development, SaaS asset management, Devops/DevSecOps, Business/Systems Analysts, QA automation leads, LIMS administrators, project manager/coordinators, gaming-related roles, and more. -Met and collaborated with Hiring Managers on sourcing techniques and giving feedback on the job market for specific roles.-Used a variety of different sourcing and ATS platforms such as Linkedin Recruiter, Indeed, Monster, Bullhorn, Xplore, and Artstation.-Responsible for reference checks, sending offer letters, rate changes, extensions, explaining employee benefits and keeping in touch to make sure our employees are happy in their current role.-Review applications and screen applicants to determine their qualifications relate to working history, education, training, job skills, salary expectations and overall fit for the organization.

Orange County, California, United States

-Conducted the full recruitment cycle from sourcing, talent acquisition, screening, interviewing and offer negotiation to on-boarding and orientation.-Was entrusted to manage 9 high profile accounts/clients and 30 other accounts.-Worked in close liaison with the Veterans Association and managed all their accounts.-Called an average of 50 prospective hires per week to maintain a robust candid pipeline.-Helped schedule more than 250 work calendars with a team of 4.-Collaborated with field support, business development managers, clinical nurses, and other recruiters to discuss business development and client satisfaction.-Was a top 5 highest spread earner in the West Coast after only 5 months of recruiting experience.

Tustin, California

-Helped process customers financial transactions and was entrusted with viewing private customerinformation to reduce risk and improve their financial security.-Learned proper procedures and regulatory compliance for financial transactions.-Regularly managed tens of thousands of dollars in cash as well as cash balancing, ATM maintenance and counting the vault.

Uc Merced

-Trained and supervised staff members and provided excellent customer service using effective interpersonal and problem-solving skills for 16 hours a week while attending school full-time.

Organized more than 12 community service events for my fraternity, in total helping us all log on a total of 60 hours of community involvement.

Merced, California Area

-Was in charge of the Law Clinic as a whole, and planning out the future of the Law Clinic. -Hosted and engaged in the screening and interviewing of new interns.-Helped streamline the Law Clinic case form process, by pushing us towards a website for our services. -Organized events for the campus community and hosted many local attorneys and judges, effectively bringing the community and campus closer together.

-Energetically and consistently worked with law clinic to raise a financial budget to support 15 events, while demonstrating financial expertise throughout the year by budgeting the allocated sums sufficiently and professionally.-Discovered innovative ways to save money for the clinic and worked roughly 6 hours weekly, while beginning a new job.

-Began as an intern my first year at the only student-run Law Clinic in the country, using interpersonal skills to deliver excellent service and effectively connect clients with whom they needed.

Merced, California Area

-As an Intern, I shadowed Eric Beiswanger, whom demonstrated to me how to do legal research and paralegal work in an efficient manner-Worked with many confidential records, to conduct legal research, fill out depositions and motions and summarizing cases which could typically be over 100 pages long.

Corona, California

-Developed a fundamental skill-set for practicing exceptional customer service and demonstrating a spirited work ethic.-Gained strong communication, decision making and multitasking skills in a fast-moving environment.-Consistently and energetically worked from 2 a.m. - 10 a.m. without sacrificing quality of customer service.