Alan Phillips
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Alan Phillips Email & Phone Number

IS and T - Specialist - Service Quality and Continual Improvement at Rio Tinto
Location: Greater Montreal Metropolitan Area, Canada, Canada 10 work roles 1 school
1 work email found @riotinto.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email a****@riotinto.com
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Current company
Rio Tinto
Role
IS and T - Specialist - Service Quality and Continual Improvement
Location
Greater Montreal Metropolitan Area, Canada, Canada
Company size
39972 employees

Who is Alan Phillips? Overview

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Quick answer

Alan Phillips is listed as IS and T - Specialist - Service Quality and Continual Improvement at Rio Tinto, a company with 39972 employees, based in Greater Montreal Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at riotinto.com and a matched LinkedIn profile for Alan Phillips.

Alan Phillips previously worked as IS&T - Specialist - Service Quality & Continual Improvement at Rio Tinto and IS&T Manager, Customer Experience at Rio Tinto. Alan Phillips holds Dec, Computer Science from Cegep - John Abbott College.

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Email format at Rio Tinto

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{first}.{last}@riotinto.com
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Profile bio

About Alan Phillips

I strive to share my extensive knowledge and experience in the IT Service Management practice, in order to assist organizations as they re-define and streamline their processes.I specialize in guiding organizations through the process of defining ITSM Best Practice processes and implementing those processes into industry leading Enterprise Service Management software solutions.

Listed skills include It Strategy, Solution Selling, Itil Certified, Requirements Analysis, and 19 others.

Current workplace

Alan Phillips's current company

Company context helps verify the profile and gives searchers a useful next step.

Rio Tinto
Rio Tinto
IS and T - Specialist - Service Quality and Continual Improvement
Montreal, QC, CA
Website
riotinto.com
Employees
39972
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Company profile
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10 roles · 33 years

Alan Phillips work experience

A career timeline built from the work history available for this profile.

Is And T - Specialist - Service Quality And Continual Improvement

Rio Tinto

Montreal, QC, CA

Is&T - Specialist - Service Quality & Continual Improvement

Current
Rio Tinto

London, Greater London, GB

Jul 2024 - Present

Is&T Manager, Customer Experience

Rio Tinto

London, Greater London, GB

Oct 2022 - Jul 2024

It Specialist - Change & Release Management

Rio Tinto

London, Greater London, GB

Jul 2019 - Oct 2022

President / It Service Management Solutions Architect

Acp Innovation Inc.
  • After spending the past 24 years working for two of the largest and most respected enterprise IT solution providers, I have decided to branch out into independent consulting. To that end, I have launched ACP Innovation.
  • Workshops to transform current processes to IT Service Management Best Practice processes.
  • Work with organizations to define ‘people’ and ‘tool’ processes that will drive successful IT Service Management.
  • Provide implementation architecture to translate the requirements of the processes to the capabilities of the IT Service Management tools.
  • In the case of CA Technologies Service Management Suite, provide extensive expertise in the tool architecture and implementation.
Jul 2017 - Jun 2019

Solutions Architect

Computer Associates

San Jose, California, US

  • With over 17 years of experience working for CA Technologies, I have positioned myself as a leading expert in the CA Service Desk Manager suite of solutions. I have worked with numerous large organizations to architect.
  • Change Management processes and implementation design for Expeditors in Seattle.
  • Incident Management and Problem Management process consulting and technical assessments to International Paper in Memphis.
  • Incident Management and Change Management for Citco in Charlotte.
  • A very large CA Service Desk implementation, process consulting, and very large software migrations for Acxiom in Arkansas.
2000 - Mar 2017

Solution Architect

Ca Canada
2000 - Apr 2017

Account Manager - Osc

Hewlett-Packard (Canada) Ltd
1993 - 2000 ~7 yrs

Account Manager - Osc

Hewlett-Packard

Houston, Texas, US

Sep 1993 - Nov 1999
Team & coworkers

Colleagues at Rio Tinto

Other employees you can reach at riotinto.com. View company contacts for 39972 employees →

AD Austin Davis Austin Davis Colleague at Rio Tinto Greater Sydney Area, Australia View → SC Shane Clouten Shane Clouten Colleague at Rio Tinto Coffs Harbour, New South Wales, Australia, Australia View → MJ Marieanna Johnston Marieanna Johnston Colleague at Rio Tinto Perth, Western Australia, Australia, Australia View → AC Alfredo Cetto Alfredo Cetto Colleague at Rio Tinto Brasília, Federal District, Brazil, Brazil View → MB Mohamed Belader Mohamed Belader Colleague at Rio Tinto Canada, Canada View → TL Troy Lott Troy Lott Colleague at Rio Tinto Greater Sydney Area, Australia View → RT Ratna Thapa Ratna Thapa Colleague at Rio Tinto Kathmandu, Bāgmatī, Nepal, Nepal View → GV Gilda Villeneuve Gilda Villeneuve Colleague at Rio Tinto Capitale-Nationale, Quebec, Canada, Canada View → RS Robert Seivewright Robert Seivewright Colleague at Rio Tinto British Columbia, Canada, Canada View → GM Gabriel Marceau Gabriel Marceau Colleague at Rio Tinto United Kingdom, United Kingdom View →
1 education record

Alan Phillips education

  • Cegep - John Abbott College
    Cegep - John Abbott College
    Computer Science
FAQ

Frequently asked questions about Alan Phillips

Quick answers generated from the profile data available on this page.

What company does Alan Phillips work for?

Alan Phillips works for Rio Tinto.

What is Alan Phillips's role at Rio Tinto?

Alan Phillips is listed as IS and T - Specialist - Service Quality and Continual Improvement at Rio Tinto.

What is Alan Phillips's email address?

AeroLeads has found 1 work email signal at @riotinto.com for Alan Phillips at Rio Tinto.

Where is Alan Phillips based?

Alan Phillips is based in Greater Montreal Metropolitan Area, Canada, Canada while working with Rio Tinto.

What companies has Alan Phillips worked for?

Alan Phillips has worked for Rio Tinto, Acp Innovation Inc., Computer Associates, Ca Canada, and Hewlett-Packard (Canada) Ltd.

Who are Alan Phillips's colleagues at Rio Tinto?

Alan Phillips's colleagues at Rio Tinto include Austin Davis, Shane Clouten, Marieanna Johnston, Alfredo Cetto, and Mohamed Belader.

How can I contact Alan Phillips?

You can use AeroLeads to view verified contact signals for Alan Phillips at Rio Tinto, including work email, phone, and LinkedIn data when available.

What schools did Alan Phillips attend?

Alan Phillips holds Dec, Computer Science from Cegep - John Abbott College.

What skills is Alan Phillips known for?

Alan Phillips is listed with skills including It Strategy, Solution Selling, Itil Certified, Requirements Analysis, Itil, Business Analysis, Devops, and Virtualization.

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