Alan Cross Email and Phone Number
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Alan Cross personal email
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Decisive, creative and visionary with 20+ years of experience in strategic Software Commercial & Operations Management. Comprehensive background in fiscally sound business unit planning, turnaround/change management , and building employee morale with an intense focus on advising teams and founders on designing and improving business models, strategies, KPIs, financial modeling to ensure sustainable future success. Resourceful, innovative and results-oriented team builder who excels in identifying trends and implementing programs to transform businesses or build profit channels, expand across borders into new markets, maximize visibility, and implement operational improvements and long-term business plans. Strategic planner and transformation leader seeking to leverage operations background with a progressive, high-growth organization, focusing on serving on a dynamic team and enhancing profitability, reversing inefficiencies, and devising/executing growth strategies. Key contributions include: • Expertise in strategic planning (organization/budgets, targets) for business growth (sales, marketing, operations), organizational leadership (design and management), building strong customer relationships, commercial/financial skills (sales, operations), and software project delivery (management, oversight, strategy) within a global ERP software market.• Recognized as an extremely confident orator, regularly conducting speeches and presentations internally or at customer events to hundreds of attendees.• Invited as guest speaker at a North Carolina State University MBA lecture, discussing topics on organizational leadership. • Consistently grew and improved each organization throughout entire tenure.• Built/managed global teams in UK, Netherlands, Germany, Ireland, South Africa and USA with varying cultures and values.• Consistently delivered and supported both revenue and EBITDA growth and geographical expansion.
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Director Of CoachingSporting Jax Soccer AcademyPalm Coast, Fl, Us -
Client AdvisorThe Cantellus Group Sep 2023 - PresentSan Francisco, Ca, Us -
FounderStep Change Inc Apr 2019 - PresentProviding Private Equity and Market Analysts with insight into the ERP market trends. Appointed as an independent member of acquisition due diligence teams -
Head Soccer CoachFlorida Elite Soccer Academy Jan 2024 - Present -
Head Soccer CoachNorth Carolina Fc Youth Jul 2022 - Dec 2023Raleigh, Nc, UsInaugural Head Soccer Coach at the newly formed NCFC Chatham County 2009 Team -
Chief Commercial OfficerDiveplane Corporation Jul 2019 - Apr 2023Raleigh, North Carolina, UsKey part of the executive team generating growth from zero ARR to a lot more ! Designed and executed the go to market strategy for the businessLead the Sales team to successfully execute customer Agreements in US, UK and SpainClosed first, long term multi-million dollar Agreement with Tier 1 Financial Services giant.Evangelist at Privacy Enhancing Technology conferences.Achieved Gartner Cool Vendor status - the youngest Gartner partner to achieve the acholade -
Executive Vice President (North America)Kerridge Commercial Systems Na Jul 2015 - Apr 2019• Achieved 35% YOY revenue growth since 2015, increased SAAS/managed services revenue by 300%, a 200% average YOY EBITDA growth from new product introduction, a 25% increase to annual recurring revenue, and a 15% annual increase in revenue per head (efficiency), and maintained a less than 7% staff turnover rate against the industry standard of 13%.• Integrated 2 discreetly acquired businesses, and launched a new ERP software solution requiring new sales, marketing and operations team.• Relocated to US to control the newest US-based business acquisition, inheriting 45 staff members and 60 customers.• Delivered reassurance and direction both internally to the staff and externally to the customer on new protocol or processes to maintain confidence and reassurance.• Launched the strategic ERP product into the US market, selling the first solution only 4 months after launch, while achieving sales success and YOY growth.• Acquired a second company in 2016, successfully leading a business integration of the company into the KCS group with revenue and EBIT growth only 1 year, post-acquisition. • Helped grow the company to 130 staff members and 100+ customers using products from across the group, earning recognition as the best performing BU for layered apps sales. Delivered process and organizational change to improve performance, profitability and team development.• Maintained a personal mission to inspire, motivate and serve as a benchmark for future internal leaders.
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Group Chief Operations OfficerKerridge Commercial Systems Jul 2011 - Apr 2019Hungerford, Berkshire, Gb• Collaborated daily with cross-functional teams spanning 4 countries to communicate insights for advancing shared organizational goals.• Designed and implemented a software implementation strategy for KCS, yielding Method of Effective and Timely Implementation of Software (METIS). • Rolled out across global business units and achieved 40% increase in professional services revenue from 2011 to 2014.• Achieved 20% YOY EBITDA increase across the group professional services team.• Established global services team and methodology and served as an Executive Board Member heading all global professional services.• Served on an executive team, leading 80 staff members and growing revenue from $20M to $55M within 3 years of tenure, resulting in a successful PE ownership change. -
Vice President Professional Services (Europe)Kewill Systems May 2008 - Jul 2011• Achieved 100% revenue performance versus business targets, and a 15% rate for efficiency improvements with reduced FOC via tighter rigor and process.• Appointed to possess executive responsibility the European professional services organization.• Selected as senior member of the European management team, directing day-to-day management of 80+ professional services consultants and project managers across multiple offices in the UK, Netherlands, Belgium and Germany.
Alan Cross Skills
Alan Cross Education Details
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Msc (Cranfield University)Logistics & Supply Chain Management
Frequently Asked Questions about Alan Cross
What company does Alan Cross work for?
Alan Cross works for Sporting Jax Soccer Academy
What is Alan Cross's role at the current company?
Alan Cross's current role is Director of Coaching.
What is Alan Cross's email address?
Alan Cross's email address is al****@****ecs.com
What is Alan Cross's direct phone number?
Alan Cross's direct phone number is +4414886*****
What schools did Alan Cross attend?
Alan Cross attended Msc (Cranfield University).
What are some of Alan Cross's interests?
Alan Cross has interest in Long Distance Walking, Scuba Diving, Cycling.
What skills is Alan Cross known for?
Alan Cross has skills like Professional Services, Management, Erp, New Business Development, Business Analysis, Enterprise Software, Business Process, Saas, Business Intelligence, Business Process Improvement, Solution Selling, Change Management.
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