Alan C. Email & Phone Number

Kalamazoo, Mi, Us

San Jose, Ca, Us

Managed IT infrastructure staff, including cloud services, virtual infrastructure, client services / desktop support and enterprise storage systems. Our team provides a high level of service across the organization, supporting corporate users and engineering development systems.Recruited IT talent for frontline service desk, virtualization and network storage disciplines. Established, measured, and defined IT goals and maintained an IT roadmap. Directed the activities of the service desk to ensure the IT needs of users are met.Managed projects and provided hands on technical assistance to integrate new technologies into existing systems:• Relocate Corporate Headquarters and Datacenter• Microsoft InTune Autopilot• VMWare vRealize Automation• VMWare vRealize Operations• Virtual Infrastructure Lifecycle Management• M&A Activities for several acquisitions• JAMF Apple Device Management• Avecto (Beyond Trust) Privilege Management• Migrate critical workloads to CoLo facility• Employee onboarding / off boarding automation• Zoom Video Conference migration from WebEx• ServiceNow service desk ticketing system / ITIL Based incident, problem and change management• Office 365 deployment and on-premise to cloud email migration• Storage system disaster recovery• IPAM• System monitoring and alerting

San Jose, Ca, Us

Responsible for internal systems architecture supporting business and engineering systems. Deployed FlexPod converged infrastructure, standardizing on VMware vSphere, Cisco UCS compute, Cisco Nexus Switching and NetApp storage to consolidate multiple legacy compute and storage environments. Managed capacity and scaled infrastructure to meet engineering demands. Maintained a high level of performance and system availability while maintaining costs.

San Jose, California, Us

Development of technical deliverables for NetApp's Service Provider Cloud Solutions• DPaaS - Data Protection as a Service (Asigra on NetApp)• DaaS - Desktop as a Service (VMware and Desktone)• IaaS - Infrastructure as a Service (Clustered ONTAP with Cisco VMDC)• Working to expand NetApp's XaaS solution portfolioDevelopment of Training deliverables for NetApp's Service Provider Cloud Solutions• DaaS – Created training material and delivered two classes for DaaS solutionFlexPod Management Development• Lead development for DFM content for FlexPod Implementation Guide & CVD (TR-3892)• Lead development of OnCommand-Insight Balance solution contentDevelopment Committees • Architecture Review Board - Core team member representing Infrastructure Management Solutions, Virtualization and associated technologiesLab Management• Deployed and managed NetApp Dynamic Datacenter Lab, 40 compute hosts, four storage tiers with four metro clusters, 12 Storage clusters, VMWare vSphere 4, VMWare View 4,Windows 2008 Active Directory, Windows 7, Redhat Enterprise Linux, Sun Solaris, Brocade SAN, Cisco Networking• Deployed and managed Enterprise Infrastructure Management Lab, FlexPod based, four Cisco UCS chassis, 24 blades, Cisco Nexus switches, 4 node clustered ONTAP storage, VMWare vSphere 6, VMWare View 5, VMWare vCloud Director, Windows 2008 Active Directory, Windows 7, Redhat Enterprise LinuxTech Writing• Authored NetApp OnCommand Insight Balance Deployment and Operations guide Modular Architecture content for use by NetApp field personnel and NetApp partners.• Wrote NetApp infrastructure management runbooks for IBM Professional Services to facilitate support of IBM N-Series (IBM Branded NetApp products)OnSite Residency Program• Qualified candidates from Tata Consultancy Services (TCS) to provide OnSite Residency at Tier 1 customers. Developed training program and built training lab at TCS's facility in Chennai, India

Us

• Developed QA Test Scenarios for Teneros Email Continuity Appliance• Provided NetApp Storage Administration for QA Test Lab• Deployed test servers on VMWare ESX and V

San Jose, California, Us

IT Operations Windows Team Lead• Updated Citrix environment from Citrix Metaframe to Citrix Xenserver• Updated Active Directory, fixed environment issues• Upgraded Microsoft Exchange Environment• Deployed Symantec KVS email archiving and compliance solution• Updated user login scripts and Active Directory Group Policy to improve user management capabilities

San Jose, California, Us

Architected Streaming Media Server Solution to provide Real Media and Windows Media streams for New Media Group. These servers were used by employees to view Corporate All Hands Meetings and Transfer Of Information Video On Demand. Supported corporate all hands meetings and assisted in NetApp production studio.

I created this consulting company in order to maintain IT skills while looking for a full time position. • Implemented Windows 2003 / Exchange 2003 in a small office environment • Extensive consulting with my previous employer to move their corporate offices and divest components of their business • Created new Windows 2000 Domain for divested division of my previous employer • Implemented Exchange 2000 • Established Windows 2000 Active Directory infrastructure for major medical services provider • Migrated Novell infrastructure to Windows 2000 • Setup Citrix Metaframe XP Farm and NFuse portal for specialized medical application delivery • Created Intranet on IIS with FrontPage • Connected branch offices to corporate office via VPN using Cisco PIX solution • Configured routers for point to point WAN connections • Major LAN / WAN reorganization and ip subnet standardization

• Managed a network consisting of 13 sites, 500 users and 15 servers. • Determined company's short-term and long-term needs for IT infrastructure, established plans to fill those needs, and executed those plans. • Established a functional, scalable, and cost-effective IT infrastructure, including services such as local and wide area networking, Internet access, Internet and LAN security, email, printing, file sharing, calendaring, centralized authentication, VPN, trouble ticketing, and asset management. • Developed staffing plan and job descriptions for IT department. • Interviewed and recruited staff for the IT department. • Maintained MAS90 Client Server accounting system • Implemented a VPN as a cost effective high performance & scalable WAN solution. • Deployed Citrix Metaframe servers and Citrix NFuse to web enable in-house applications. • Upgraded NT 4.0 environment to Windows 2000.

• Established Information Technology department for a fast-growing pre-IPO semiconductor company, as it grew from 20 in 40 employees in a 6-month period. Handled merger of Paradise Electronics Information Systems with Genesis Microchip. • Designed and implemented file & print services, email services and UNIX file systems • Established Internet connectivity and web presence. • Installed and maintained Cadence and Avanti engineering tools. • Sized computational servers for modeling complex integrated circuits. • Implemented Client VPN Access. • Performed Information Technology due diligence for our acquisition by Genesis Microchip incorporated.

Austin, Tx, Us

• Responsible for providing direction and training to Network Administrators, project management and support for escalated technical issues. Supported 1500+ users, 50 file servers and email for the corporate office. • Connected all remote sales offices and design centers to corporate headquarters. Designed, documented and implemented local area networks, upgraded computer systems and wide area connections for branch offices• Defined NDS directory structure. Migrated 20+ Netware 3.x servers to 4 Netware 4.x servers. • Implemented Citrix Metaframe server pool to provide UNIX workstations with PC applications • Created Microsoft Internet Information Server to support the SAP group's DAPASS application. • Managed the desktop support group's rollout of the SAPGUI to all SAP users.

Nijmegen, Netherlands, Fr

• Responsible for maintaining network of 6,000+ nodes, 100+ servers, and manufacturing systems. • Created virus committee, implemented enterprise wide virus protection, and created company policy regarding viruses. Educated user community on virus protection strategies and responsibilities. • Updated campus network. • Implemented firewall 1 to protect internal networks from unauthorized access. • Implemented Spectrum Enterprise Manager to manage all network concentrators down to the port level. Created network maps that allowed top-level drill down of our campus network. • Team member of MS Mail to MS Exchange migration group. Responsible for Exchange server setup. MSMail data transfer and MS Mail connectivity troubleshooting.

Lancashire, England, Gb

• Responsible for planning, implementation and maintenance of the PBH LANs/WANs, file servers, application servers, email servers and remote connectivity. Supported 10 servers, 180 users, email and database servers• Provided technical leadership to North American and European LAN and PC groups• Sized and implemented a frame relay WAN, connecting Sunnyvale, San Diego, Southampton, and Paris• Managed Sunnyvale Help Desk, designed help desk service workflow, trained helpdesk personnel• Provided training, delivery, and setup of software and hardware for Sales Force Automation project• Assisted with deployment and testing of SAP / R3 MRP system. • Implemented global MS-Mail email system • Deployed 50-user Novell LAN in Paris• Installed Cubix remote communications system between the UK, Germany, France and the Netherlands• Deployed Citrix Winframe to support manufacturing applications• Created Disaster Recovery Plan• Documented MIS policies and procedures

• One of four founding members of OnLine Service Centers. Responsible for supporting all customers PC, Macintosh and network cabling needs. Created project plans and assisting the sales department with creating proposals. • Primary technical contact for Abbott Labs, EPT Technologies and AEA Credit Union • Implemented turnkey network solutions for sites ranging from 15-400 users. • Installed and maintained Novell Netware and SCO Unix servers