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Alan Chen is listed as Cybersecurity | Telecommunications | Experience Product and Service Development based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Alan Chen.
Alan Chen previously worked as Mobility Product Manager at China Unicom Global and Service Planning Specialist at Smartone. Alan Chen holds Diploma, Information Systems Security, 3.95/4 from Southern Alberta Institute Of Technology (Sait).
Alan Chen is a Cybersecurity | Telecommunications | Experience Product and Service Development.
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Hong Kong SAR
-Conducted user research and usability testing to identify pain points in the e-commerce website's user experience, leading to key design changes that increased user satisfaction by 30%.-Collaborated with cross-functional teams from IT, sales, marketing, legal, and customer services to develop and launch products and services.-Managed the prepaid product.
Hong Kong SAR
-Successfully launched large-scale 4G LTE network, overseeing mobile network benchmarking prelaunch campaigns to gather information characterizing Quality of Service (QoS) and Quality of Experience (QoE). prepared for new service press conferences, enhancing subscriber satisfaction and resulting in a 30% increase in ARPU.-Successfully launched a health.
Hong Kong SAR
-Solution owner for VAS products including Moov on mobile, nowSports on mobile, nowTV on mobile (TV/music streaming for mobile devices), and mobile WAP portal, providing strategic guidance and technical expertise.-Defined project scope and specifications based on user requirements to ensure alignment with business objectives.-Planned, developed, and.
Activities and Societies: Capture the Flag (CTF) Mentor to 4 Students SAIT Student Code Club
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Alan Chen is listed as Cybersecurity | Telecommunications | Experience Product and Service Development.
Alan Chen is based in Calgary, Alberta, Canada.
Alan Chen has worked for China Unicom Global, Smartone, and Hkt.
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Alan Chen holds Diploma, Information Systems Security, 3.95/4 from Southern Alberta Institute Of Technology (Sait).
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