Alan Prather

Alan Prather Email and Phone Number

A telecommunications professional and extensively experienced leader in the Broadband industry. Areas of focus: Management, safety, technical, OSP,construction, HE, commercial and residential sales, fleet, and warehouse.
Alan Prather's Location
Scottdale, Pennsylvania, United States, United States
Alan Prather's Contact Details

Alan Prather personal email

n/a
About Alan Prather

A telecommunications professional and extensively experienced leader in the Broadband industry. Areas of focus: Management, safety, technical, HFC OSP, construction, Head-End, commercial and residential sales, fleet, and warehouse.• Strong Leadership and Work Ethic - Effectively facilitated operations with a wide range of experience from four different cable television Multiple-subscriber organizations and experience managing teams across multiple markets. • Solid Technical and Troubleshooting skills - Maintaining and expanding hybrid fiber-coax systems. Experience with all-digital systems including Vecima systems for multiple MDUs employing Proidium and public service facilities. • Commitment to Organizational and Personal Goals – Proactively established procedures and guidelines to effectively communicate goals and key areas to leadership and technicians. Meeting and exceeding goals for growth and technical proficiency. • Extensive experience in overall operations – including leadership, technical, head end, business relations, sales, customer service, dispatching, fleet, and warehouse operations. My ongoing goals are to grow and advance within the telecommunications industry while sharing my knowledge and experience to further your organization's objectives and goals.

Alan Prather's Current Company Details

A telecommunications professional and extensively experienced leader in the Broadband industry. Areas of focus: Management, safety, technical, OSP,construction, HE, commercial and residential sales, fleet, and warehouse.
Alan Prather Work Experience Details
  • Breezeline
    Technical Supervisor
    Breezeline Jun 2017 - Sep 2024
    Uniontown, Pennsylvania
    June 2017- August 2024. Breezeline Uniontown, PA Technical Supervisor / Maintenance SupervisorJune 18, 2017- August 30, 2024. Breezeline (Formerly Atlantic Broadband) Uniontown, PA 15401Technical Supervisor / Maintenance Supervisor•Managed all system maintenance within the outside plant for a system with over 1,000 miles of hybrid fiber/coax infrastructure by monitoring the system performance, and conducting preventive and corrective maintenance to keep the system up-time at 100% as possible. •Led a team of 10 maintenance technicians and 4 service technicians while maintaining adherence to safety, and company metrics, and drove their professional development using identifying the training needs, directing them to the relevant training programs, and career advancement. These actions helped maintain a retention ratio of the team at 100% while improving their performance scores by up to 50%. •Spearheaded the implementation of an MSO-wide CLI (Viavi) program launch and NRBY crossover for multiple systems in Pennsylvania, West Virginia, Maryland, Ohio, and New Hampshire analyzing and building the infrastructures of the required systems, collaborating with project partners and cost-ensuring 100% adherence to the project timelines and cost. •Troubleshot issues escalated by the customers by contacting them, analyzing the root causes, and deploying solutions to elevate customer satisfaction improving the customer satisfaction survey score to 96%.
  • Vyve Broadband
    Technical Operations Supervisor/Plant Manager Western Arkansas And Northeast Texas
    Vyve Broadband Nov 2015 - Jun 2017
    Mena, Arkansas
    • Supervised, repaired, and performed maintenance and repair on three individual Systems, each with separate head ends and the hybrid fiber/coax hardline plant located 100 miles apart. ∙ Supervised and assisted building/splicing of fiber and coax repair. ∙ Supervised all budgeted operations activities: highway and utility permitting. Built CIRs, POs, BOMs, and all other activities relating to construction, new build, and replacement of damaged cable plant. ∙ Maintained company metrics, quality of work, and the professionalism of all technicians. Performed safety inspections and quality control inspections. Resolved technical problems: including, headend repairs, system maintenance, plant repairs, and construction and leasehold improvement projects. ∙ Oversaw and ensured compliance with all FCC requirements. ∙ Conducted weekly and regularly scheduled safety and technical trainings and meetings. ∙ Supervised all technical employees: safety, training, performance, and merit reviews. ∙ Responded to all system outages in all three systems with hands-on repair or supervision.
  • Sparklight
    Lead Technician
    Sparklight Oct 2006 - Nov 2015
    Texarkana, Texas Area
    • Leading a team of technicians ranging in certification from Field Tech to System Tech.• Training, coaching, and developing the talents and professionalism of team members. • Supporting Technical Operations Manager with the field budget and assisting with fulfillment jobs when necessary. • Coordinating with T.O.M. to ensure that fulfillment and other duties are carried out daily.• Performing Quality Control checks and Ride Along program on a regular basis to facilitate, coaching and training.• Preparing detailed reports of Quality Control and fulfillment activities. • Creating reports showing the level of adherence and completion for each technician.• Calculating recurring reviews for techs, highlighting accomplishments and areas for improvement or advancement.• Collaborate across teams to coordinate on new ideas at supervisory meetings and technical department meetings.
  • Resort Television Cable Co. Https://Www.Resorttvcable.Com/
    System Technician
    Resort Television Cable Co. Https://Www.Resorttvcable.Com/ Aug 1994 - Sep 2005
    Hot Springs, Arkansas
    • Installing new services, troubleshooting feeder, and trunk HFC distribution systems.• Accomplished duties as a Secondary Headend Technician. • Performed duties as a Trainer-Technical-CSR–This was a position that was created for me to help with controllable service calls in the field. Due to my efforts, we were able to reduce service call volume tremendously in the years that followed. • Accomplished duties of residential and business sales while titled as Technical Trainer, I also handled technical assistance and acted as front line supervisor while in this position.• Completed duties of warehouse management and control from 1994 to approximately 1997 where I built and reorganized the inventory following a move to the new location in 1995.
  • United States Army & Arkansas Army National Guard
    Radio, And Telephone Communications
    United States Army & Arkansas Army National Guard Jan 1991 - Feb 2000
    Fort Leonardwood, Mo, Fort Gordon, Augusta, Ga, Hot Springs, Ar
    ∙ Performed duties as a senior operator-maintainer, and team chief with classified radio Telecommunications & Led and maintained a crew of six soldiers in their duties.

Alan Prather Skills

Troubleshooting Voip Telecommunications Call Centers Cabling Technical Support Fiber Optics Wireless Routers Computer Hardware Software Installation Wireless Networking Cisco Technologies Switches Customer Satisfaction Telephony Ip Broadband Vpn Team Leadership Team Building Customer Service Management Strategic Planning Ethernet Microsoft Office Microsoft Excel Microsoft Word Microsoft Powerpoint Microsoft Outlook Training Employee Training Training And Development Sales Leadership Leadership Development Operations Management Project Management Marketing Marketing Strategy

Alan Prather Education Details

Frequently Asked Questions about Alan Prather

What is Alan Prather's role at the current company?

Alan Prather's current role is A telecommunications professional and extensively experienced leader in the Broadband industry. Areas of focus: Management, safety, technical, OSP,construction, HE, commercial and residential sales, fleet, and warehouse..

What is Alan Prather's email address?

Alan Prather's email address is ap****@****cbb.com

What schools did Alan Prather attend?

Alan Prather attended Texas A&m University-Texarkana, Texarkana College, Lake Hamilton High School.

What are some of Alan Prather's interests?

Alan Prather has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Science And Technology.

What skills is Alan Prather known for?

Alan Prather has skills like Troubleshooting, Voip, Telecommunications, Call Centers, Cabling, Technical Support, Fiber Optics, Wireless, Routers, Computer Hardware, Software Installation, Wireless Networking.

Not the Alan Prather you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.