Alan Fouka

Alan Fouka Email and Phone Number

IT Support Technician at Equiom Scotland @ Equiom Group
douglas, isle of man
Alan Fouka's Location
Dingwall, Scotland, United Kingdom, United Kingdom
Alan Fouka's Contact Details

Alan Fouka personal email

n/a
About Alan Fouka

Alan Fouka is a IT Support Technician at Equiom Scotland at Equiom Group. He possess expertise in service delivery, team management, call centers, sla, performance management and 8 more skills.

Alan Fouka's Current Company Details
Equiom Group

Equiom Group

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IT Support Technician at Equiom Scotland
douglas, isle of man
Website:
equiomgroup.com
Employees:
369
Alan Fouka Work Experience Details
  • Equiom Group
    It Support Technician
    Equiom Group Mar 2017 - Present
    Inverness, United Kingdom
    View
  • Eagle Consulting
    It Support Technician
    Eagle Consulting Dec 2014 - Mar 2017
    Inverness, United Kingdom
  • Serco
    Superuser
    Serco Jun 2006 - Nov 2014
    The primary function of the role was to act as a single point of contact for all IT related issues within the local contract team. Work alongside the Operational Management Team, the IT Service Delivery Team and Application Services to understand the IT infrastructure and provide support for IT faults, resolutions and changes within all service areas. Also required to contribute to the development of appropriate IT solutions and the identification of future opportunities.
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  • Vertex Data Science
    Infrastructure Specialist
    Vertex Data Science Mar 2000 - Jun 2006
    I provided a dual role within a 300 seat Call Centre as on-site 2nd Line desktop and telephony support for the local Vertex, Trainline and Westminster City Council client equipment and networks.
    View
  • Capgemini
    Database Administrator
    Capgemini Mar 1998 - Mar 2000
    Day to day running/maintenance of CGEY’s Year 2000 Knowledge Base, an Access database storing the Year 2000 compliance information of 70,000 software and hardware products.
    View

Alan Fouka Skills

Service Delivery Team Management Call Centers Sla Performance Management Change Management Contact Centers Infrastructure Database Administration Project Delivery Windows Server Access Servers

Alan Fouka Education Details

  • Uhi Millennium Institute Affiliated With The University Of Stirling
    Uhi Millennium Institute Affiliated With The University Of Stirling
    Applied Computing
  • Dingwall Academy
    Dingwall Academy

Frequently Asked Questions about Alan Fouka

What company does Alan Fouka work for?

Alan Fouka works for Equiom Group

What is Alan Fouka's role at the current company?

Alan Fouka's current role is IT Support Technician at Equiom Scotland.

What is Alan Fouka's email address?

Alan Fouka's email address is al****@****g.co.uk

What schools did Alan Fouka attend?

Alan Fouka attended Uhi Millennium Institute Affiliated With The University Of Stirling, Dingwall Academy.

What skills is Alan Fouka known for?

Alan Fouka has skills like Service Delivery, Team Management, Call Centers, Sla, Performance Management, Change Management, Contact Centers, Infrastructure, Database Administration, Project Delivery, Windows Server, Access.

Who are Alan Fouka's colleagues?

Alan Fouka's colleagues are Chris Clarke, Sheraz Khan, Karl Pedersen, Alessandro Venosa Dip (Itm), Andzelika Soliwoda, Ben Mclean, Zandy-Sue Cloete.

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