Meng Fu Email & Phone Number

Sydney, Australia

Summary:As the only Product Manager in CreativeWorks International, focusing on the full life-cycle of digital products from inception to launch. Led the cross-functional teams and deliver the quality digital products as solution package to clients.Projects:• FreeRangeCamping - App• Sonder - Web Portal & App• HiMate v4 - App & Web portalResponsible for:• Analysing client’s business strategy and vision• Incorporating business ideas into product concepts and technical specifications• Identifying users’ group and user journey for comprehensive process design• Process mapping and breaking down user scenarios• Product features design and UX design• Prioritising features and backlogs (JIRA)• Monitoring progress and tracking issues• Conducting test plans for user roles to verify the process workflow and functionalities• Executing Focus Group testing and collecting failure data for each assess point• Process improvement and performance improvement• Quality assurance for deliverables at each sprint• Day-to-day communication, stakeholder management and overall product management

Sydney, Australia

Summary:As the founder, organized team and resources to develop digital products. Designed and developed fantastic products for clients. Ended business in early 2015 for unsustainable growth. Projects:• “Sydney Exchange”, and “Move Today” for Sydney Today• “Fast Response Customer Service Platform” for Zendesk• Mobile app prototype “Party On”• Mobile app prototype “Think Tank” • Mobile app prototype “The Slot”Responsible for:• Analyzing market needs and potential opportunities to improve current products• Promoting improved product design and providing market research reports• Inspiring product features design with user journey maps• Breaking down user scenarios and transforming them to product features• Wire-framing and high-fidelity prototyping• Monitoring progress and tracking issues• Technical support for clients• Remote team management

San Francisco Bay Area / Beijing, China

Summary:As the only Product Manager in Zinch China team launched the 1st version of www.zinch.cn with UC Center Home platform in Apr. 2010, then re-design and updated the whole site to the 2nd version with Drupal platform in mid-2011. Participated in re-designing the 2nd version of Zinch US, and the integration projects between Zinch and Chegg through the acquisition.Projects & Achievements:• Designed and initially launched Zinch.cn v1 in 2010, which connected 1.5 million Chinese high school students to their dream universities in U.S. • Re-designed new features for Zinch.cn v2 based on Drupal platform, launched in 2011• Re-designed and launched Zinch.com v2 in U.S. in 2011• Designed new features for the integration between Zinch and CheggResponsible for:• Market researching and segmentation for China mainland • Identifying business goal to fulfill market requirements• Organizing Focus Group to generate user journey and user stories• Process mapping and creative product features design• Features backlog and development planning via Redmine (JIRA-like)• Monitoring progress and tracking issues• Organizing users’ group test and collecting users’ voice• Data analysis, A/B testing and product improvement• Periodical Marketing promotion• Remote team management and stakeholder management

Beijing, China

Summary:As the Project and Product Manager, designed and launched two internal competence mgmt. systems, “Learning & Development Mgmt. System” and “Operator Competence Mgmt. System” as part of Six-Sigma project base on MS SharePoint platform. Coached other relative projects.Projects & Achievements:• Designed, led and launched “Learning & Development Management System” in 2007• Designed, led and launched “Operator Competence Management System” in 2008• Coached junior project managers in eight other projects during 2009-2010• “Learning & Development Mgmt. System” saved the cost of 1.5 million RMB in the first two years• “Operator Competence Mgmt. System” saved the cost of 2 million RMB in the first two years• Gained Six-Sigma Green Belt Certificate (DMADV)Responsible for:• Project planning and resources allocation• Defining current issue for HR and providing the general software solution• User requirements research and analysis for the new information system platform• Process mapping and workflow integration for current HR system modules• Conducting user scenarios for 8 user roles• Feasibility research based on the current IT facilities and environment• Entire functional features design and UX for both systems• Setting goals for success at each checkpoint• Managing Agile development process within the frame of Six-sigma methodology on a daily basis• Monitoring progress and tracking issues• Conducting comprehensive test plans for 8 users group• Selective acceptance test• Measuring outputs to verify the success• Optimising the stability and effectiveness• Promoting deliverable platform to all target users • Cross-functional team management (Matrix) and stakeholder management• Training other junior project managers

Beijing, China

One of the world biggest telecommunication carrier operating full service in ChinaSummary:As a System Engineer, re-design the regional optical network for the implementation of the 1st Generation of ADSL network in Beijing.Responsible for:• Installing & configuring optical devices• Testing & troubleshooting optical plants• Re-engineering the regional optical network• Optical equipment maintenance