Advisor to Executive Director of Operations and Owner on all employee matters. Provide guidance to all staff including bakers, general managers, and corporate staff among multi-unit company.• Automate functions of HRIS, payroll, recruiting, onboarding, open enrollment and tip allocations. Results included tracking efficiency, reduction in time and ease of compliance.• Implement performance evaluation processes and procedures. This created setting compensation increases based upon performance metrics, as well as market adjustments to retain top talent.• Design and roll out first 401(k) program in February 2022 with a 70% enrollment rate.• Introduced Rewards and Recognition program in 2023 that included platform for peer to peer recognition.

Condensed two-year MBA program into a one-year full-time program. Began with three online business foundation courses before taking the 36 credit program which includes accounting, financial management, marketing management, leadership & management, the global economy, operations management, corporate governance, creativity & innovation, capstone, and three focus area classes.

The National Association of REALTORS® is America's largest trade association, representing 1.3 million members, including NAR's institutes, societies, and councils, involved in all aspects of the residential and commercial real estate industries.• Provided guidance to 120 employees on all Human Resources matters including benefits and recruiting.• Boosted employee engagement by planning, organizing, and implementing the health and wellness program in the DC office which had 35% participation.• Rebranded the careers section of the website to attract new talent and ensure 100% accuracy of the content. Partnered with the talent and creative teams to deliver a functional website.

• Conducted new hire orientation and developed training materials.• Key member in revising the Nationals’ policies and procedures. Provided recommendations to senior leadership and updated policies/handbook from hard copy to electronic format on the intranet.• Increased diversity hiring by establishing relationships with the DC community that included local colleges and universities, Veterans Job Mission, Soldiers for Life, etc. Results included hiring military veterans to full-time positions in 2016 (10% of all new hires) and expanded diversity in the internship program (hired 60 interns annually) which went from 6% in 2012 to 20% in 2017. • Implemented automation for recruiting and onboarding of new hires through the rollout of UltiPro’s HRIS platform. Results included enhanced experience for candidates, hiring managers and new hires; and increased efficiencies for onboarding. • Supervised the HR Coordinator and Interns and encouraged their professional development.