Alan J. Gunner Email & Phone Number

Dallas, Tx

Oversee all facets of revenue cycle management, payer contracting and credentialing functions for AEG Vision.

Clearwater, Fl

CAR Eyewear holds the global licensing agreement for the design, manufacturing and distribution of the Marucci Vision ophthalmic eyewear line, as well as distribution rights of the Marucci Vision performance and lifestyle sunglasses, featuring Carl Zeiss Vision lens technology. CAR Eyewear's distribution rights are worldwide to eye care professionals and retail optical companies. The Marucci Vision Collection is now available. Visit us at www.careyewear.com.

Clearwater, Florida

A consulting practice of veteran eye care industry experts with a track record of excellence and leadership who assist clients in understanding the trends in the eye care business and how they could strategically position themselves in the market.Provided hourly, retainer and project based consulting services in the eye care industry in areas such as operations analysis, contracting, managed vision care, product development and strategic planning.

Chagrin Falls, Ohio

Consulting company specializing in business operations analysis and process improvement committed to building organizations that prevent operational ‘fires’ rather than continually fighting them. Dedicated to keenly analyzing a company’s business and identifying areas for improvement resulting in increased efficiencies, better employee morale and improved bottom line results.• Provided hourly, retainer and project based consulting services to several vision and dental benefits companies as well as several vision retail optical companies. • Areas of work included operational process improvements, contract negotiations, business analysis, staffing and operational business plans, Managed Vision Care training, operational structure recommendations and claims financial analysis.

Chagrin Falls, Ohio

Continued to perform below Professional Services roles and responsibilities in an interim capacity until position was filled by an Optometrist.

Miami/Fort Lauderdale Area

Professional Services roles and responsibilities:• Provided direction and oversight to the Optometric side of the business for employed, independent contractor and subleased Optometrist affiliations.• Partnered with Retail Operations on Optometrist recruiting.• Negotiated sublease and independent contractor agreements with affiliated Optometrists.• Performed Optometry financial cost modeling to determine revenue and cost estimates.• Worked closely with Regional Managers on Optometrist relations including issues related to lease agreement terms and conditions.• Understood State and Federal laws on Optometry affiliation models to ensure compliance.• Developed and managed the company’s transition plan in California to surrender its Knox-Keene license and transition all Doctors from employed to sublease.• Oversaw Doctor scheduling, coverage strategies, payroll, credentialing and issue resolution.• Responsible for the development of Optometrist marketing materials for recruiting events and mailings.• Created the company’s “It is time for your annual eye exam” recall program.Corporate Development roles and responsibilities:• Oversaw and managed most organization-wide projects, policies, procedures and initiatives.• Served as a member of the Executive Team in contributing to the direction, strategy and risk management of the organization.• Worked with IT and all business units to ensure effective communications, controls and day to day operational execution excellence.• Reviewed and analyzed aggregated project information and reported on trends.• Contributed ideas and research on strategies to help the company achieve growth and market expansion goals.• Partnered with members of executive management and all business units in the evaluation of strategic opportunities and process improvement initiatives.• Assisted with marketing and business development projects.

Cleveland, Ohio

* Managed nine Client Services associates located in Clearwater, FL, St. Louis, MO and Baltimore, MD primarily responsible for client satisfaction, retention and growth.* Exceeded company client goals of 98% satisfaction rate, 95% retention rate and 20% growth rate.* Functioned as client advocate in company management strategy meetings. Contributions included new product ideas, marketing concepts and process improvement recommendations.* Led sales and marketing efforts on all company projects including system integrations and upgrades, website development, communication materials and new product roll-outs. Cross-functional knowledge and expertise were leveraged excessively.

Cincinnati, Ohio

* Managed 25 employee (five direct / 20 indirect) department primarily responsible for new business implementations, existing client system migrations and acquired business integrations. Responsible for an operating budget of $1.9 million. Performed planning/forecasting of all G&A expenses.* Created solid working relationships with key functional areas within PBM and Health Plan with clearly defined roles, responsibilities and accountabilities stressing importance of open communications and complete execution of critical deliverables.* Led most successful January 1st implementation season ever for NextRx. The team implemented 40 new clients representing 276,000 lives and migrated over 800,000 lives from legacy to current system.* Led single most important NextRx initiative, Empire Blue Cross Blue Shield business integration, which resulted in most successful business integration / migration in WellPoint’s history. Over 1 million members were integrated into WellPoint and all operational goals were met or exceeded.

Cincinnati, Ohio

* Managed 55 employee (five direct / 50 indirect) department responsible for Third Party Vision Care Operations for Luxottica Retail locations and affiliated Doctors. Department included: account management / client relations, plan implementation, claims processing, billing, cash application and collections. Department processed nearly 900,000 claims annually.* Performed planning / forecasting of all G&A expenses for 6 cost centers with annual combined budget of $2.2 million. * Increased company collections rate on vision claim billables from 85% to 92% through significant structural and process changes and ensured appropriate reserve requirements were maintained.* Led integration of $90 million acquisition of D.O.C. Optics, a 100-store retail organization. Primarily responsible for integration of vision care business into Luxottica systems and overseeing transformation into LensCrafters and Pearle Vision locations.

Cleveland, Ohio

* Developed and administered third party relationships where Cole National retail locations participated in non-Cole administered vision programs. Through aggressive networking and marketing, grew business by 100% and increased sales by $22 million annually in a four-year period. * Managed migration of 152 MetLife Vision clients representing over 2.5 million lives and 1.1 million vision claims annually into Cole Managed Vision platform.

Kent, Ohio

Bachelors Of Business Administration, Marketing

Graduated Cum Laude

Wharton Executive Education, Implementing Strategy