Continuing to drive results for customers through VMware Pivotal Labs and Tanzu product services. Closely working with both EMEA and Global counterparts to integrate Pivotal into VMware and ensure the resulting team marries the best of both worlds and brings even more value and options to our customers.

Executive Leadership and P&L responsibility for the multi-disciplinary Customer Success teams in EMEA including Technical Sales, Engagement Directors (Customer Success Managers), and Professional Services teams. Focused on architecting and delivering on Pivotal's promise to transform the way the world develops software by ensuring customers are getting the full value out of Pivotal as a company.• Driving high renewal rate including individual deals in excess of 10 million ARR• Partnering with Sales Leadership on EMEA strategy and achieving aggressive bookings targets including new business, up-sell and cross-sell• Aggressive scale up of team from near 100 (mostly Professional Services) to near 200 team members with focus on retaining culture and a close eye on D&I• Creating shared vision and living/evolving OKRs to promote cross functional consistency and collaboration• Directly built out a Customer Success Management function from scratch• Rapid growth in people, leadership, emerging markets, and new regions for Technical Sales team• Added additional capabilities to the Professional Services teams• Launched internal Growth Board to promote and support grassroots initiatives including building new offerings, creating a promotion process, and launching graduate hiring programs• Created improved feedback loops with Product and Support• Acted as Executive Sponsor for the global Pivotal Act initiative bringing Pivotal methodologies and products to non-profits and charities

Leadership of the EMEA consulting team with responsibility for:- Managing regional consulting leaders and achieving a balance of localised strategy and the efficiencies of a wider EMEA structure. Operational oversight including forecasting, ongoing budgeting, reporting and systems supporting the business.- Guiding the team through rapid growth of 30%-40% YoY and introducing organisational changes to maintain that velocity of growth. The evolution included: specialised technical and domain Architects, management focused on delivery, presales and sales focused roles, and project management to support progressively complex engagements.- Planning and budgeting including the identification of opportunity areas and building business plans to justify investments in: accelerated growth to meet Middleware demands, Architects to support presales phases and sell complex projects, and expansion into the Middle East and Africa.- Strategy and execution for enablement (sales and technical). Ensuring that sales is aware and capable of positioning services and upskilling consultants to meet current and future technology needs.- Driving sales through selected solutions offerings and marketing aimed at increasing both consulting bookings and product subscriptions. This included Red Hat's push towards more complex middleware projects, adoption of cloud technologies and approaches, and Agile, DevOps and wider transformation projects.- Balancing delivery approaches to include strengths and scale from Red Hat's partner and System Integrator ecosystem.- Managing executive relationships with key customers both in the presales phase representing Red Hat consulting or throughout delivery as an executive sponsor. - Integrating acquisitions by onboarding new associates, adapting consulting offerings, retaining talent and adopting new best-practices. This includes the acquisitions of Fuse, eNovance, Ceph, Feedhenry and Ansible.

Invited by Red Hat to move to an EMEA role based in London and lead the team in growing the middleware consulting practice. Introduced and managed roles within Red Hat that resulted in the scoping and delivery of more complex middleware projects. Led sales efforts and established relationships with some of the largest middleware clients across the region, successfully proving the ability to deliver complex projects beyond short term break/fix and installation. Travelled extensively across EMEA to work with sales and pre-sales teams and developed new approaches for selling consulting.

Moved to San Francisco, CA to build up West Coast presence for Amentra consulting. Managed Program Managers and Consultants as well as sales teams focused on services. Grew relationships with anchor customers while rapidly expanding in new markets including Phoenix and the Northwest and customer segments such as public sector. Introduced exciting new projects that pushed the boundaries of Agile development, data virtualisation and integration across diverse technology landscapes. Worked with Red Hat closely to integrate our team post-acquisition and worked with Red Hat sales and technical management on new approaches for middleware consulting.

Managed multiple projects including key executive relationships and escalation points. Led technical sales and scoping working with sales team on new business. Collaborated on the strategic vision for Amentra by identifying new solutions and markets for expansion. Drove the first Enterprise Data Solutions practice and later .NET and Microsoft practices and created proposals and supported delivery for customers across the US.

Mentored clients on Java and .NET technologies and introduced modern design patterns and development processes as an Architect and Technical expert. Led projects for Telecommunications, High-Tech, Insurance, Retail and Private Equity customers. Built large scale data transformation, Continuous Integration platforms, extensible internal and external websites, and integration strategies.

Consulting at a firm specialising in the higher education market primarily for Stanford University. Responsible for working closely with clients, gathering business requirements, analysing infrastructure and application needs, and designing and developing systems to meet those needs.

Responsible for the technical development and maintenance of enterprise-impacting Java EEapplications.