Head Of Operations
As Head of Operations and a member of the executive leadership team, I drove operational alignment with strategic business goals, delivering transformative outcomes for the organization. My leadership spanned technology development, risk management, compliance, and strategic pivots that reshaped the company’s trajectory.- Spearheaded planning sessions with leadership, ensuring alignment on the company’s strategic direction.- Managed board communications, setting agendas and fostering productive engagement with directors.- Designed and led the development of a BaaS tech stack for BetaBank, overseeing timelines and execution.- Negotiated contracts and partnerships with 20+ technology vendors.- Directed a strategic pivot from a digital commercial bank to a SaaS company serving commercial lenders.- Developed and launched the business plan, market strategy, and competitive positioning for BetaScore.ai.- Led the team in our efforts to secure a De Novo commercial bank charter, collaborating closely with regulators (IDFPR, FDIC, Federal Reserve).