Alan Hendrickson Email & Phone Number

Us

Manage a team of project management professionals supporting core business application implementations.

Us

Served as Meaningful Use program manager developing, implementing federal compliance program tools, processes and documentation—one the largest MU in the country• Efforts resulted in $100M revenue over 2 years—more than 25% of total corporate net operating income• Standardized processes supporting ~2000 providers and 34 hospitals across 5 states • Led definition of new operational department to manage changing government reimbursement—department headed by new company vice president position - Developed operational processes and organizational structure from scratchServed as IT program manager integrating community hospital into multi-hospital integrated delivery network—Providence’s largest project at the time• Developed/executed program plan of coordinated implementation of 70+ applications plus full server, desktop, network and telecom conversions, employee re-badging, re-training on new systems, processes and software, biomed - Hot cut-overs of payroll, accounting, time management system, network, data center • Oversaw development and execution of $11.5M budget—project ontime & 10.3% under budget• Coordinated efforts of 9 project managers supporting transition of 35 operational departmentsManaged transition of physicians/other clinicians from handwritten to electronic ordering• Led project eliminating handwritten orders in 483-bed hospital • Managed team development of extensive real-time clinical decision support materials• Facilitated workflow conversion of hospital clinical and operational departments • Developed training program supporting and tracking physician and clinician software training

Portland, Oregon, Us

• Led team of 7 project managers managing 20 IT security-related projects ($6.5M) • Developed and implemented standardized project management tools• Served as infrastructure project manager for 6 concurrent IT security projects

Omaha, Ne, Us

Lead analyst supporting $1.5M asset management system implementation. Provided cross-functional analysis through full systems implementation life cycle.• Lead Analyst supporting asset management implementation project• Develop and manage $4M annual budget• Ensure license compliance for 10K+ Windows-based workstations • Drafted functional specifications and installation, testing, and training plans• Reworked processes to exploit asset management tool's automated capabilities - $350K annual savings• Revised IT procurement process/implemented changes saving $1K /mo. • Provided cost benefit & risk analyses in support of executive-level strategic planning

Randolph Afb, Tx, Us

CONTRACTS & ACQUISITIONS MANAGER, U.S. STRATEGIC COMMAND , Offutt Air Force Base, NE 1997 - 1998Managed team of procurement professionals responsible for IT procurement and support contracts.• Negotiated volume discounts for $10M annual purchases • Drafted first detailed flowchart of all work area processes and interfaces.• Executed complete overhaul of office processes and procedures—established new baseline• Developed MS Access database for tracking software licenses• Led team of 6 contract management professionals.INTELLIGENCE SYSTEMS PROJECT ACTION OFFICER, U.S. STRATEGIC COMMAND, Offutt Air Force Base, NE 1996 - 1997• Managed communications-computer system projects for U.S. Strategic Command’s intelligence community, including 5 of the top 20 projects• Developed technical solutions, coordinated the equipment acquisition, and managed the implementation for projects which included a $6M mainframe-to-client-server conversion• Managed the implementation of a $900K backup and recovery system.MANAGER, TITAN SOFTWARE, GUIDANCE, NAVIGATION & FLIGHT CONTROLS, U.S. AIR FORCE, Los Angeles Air Force Base, CA 1993 - 1996• Led team of 150+ engineers through full life cycle development of satellite launch vehicle fleet software • Served as primary officer responsible for ensuring the mission reliability of the flight software, ground software, and autopilots for 11 space launches (100% mission success)• Managed $100M annual software development budget • Initiated cost reductions of more than $38M (two ideas totaled $15M)• Negotiated 9-figure portion of multi-billion government contract - Served as lead technical analyst from RFP to contract award• Reworked departmental contract change process to reduce cycle from 90 to 45 days • Managed contractual usage of 3 government supercomputer facilities for software modeling• Member of working group developing standard software policies for implementation throughout the U.S. Air Force.

Business Administration And Management, General

Public Administration

B.S., Physics

Diploma