Alan Hermawan Email & Phone Number

Tangerang, Banten, Id

Tangerang, Banten, Id

Tangerang, Banten, Indonesia

Jakarta Raya, Indonesia

Business Development InternBusiness Unit Flow Analysis: In-depth study of business unit flows within companies operating in the ATM and CRM sectors. Gained insights into industry trends, key players, and regulatory frameworks.Customer Service Expertise: Adept at delving into the customer service sector within the ATM and CRM industries, with a focus on enhancing customer experiences and retention. Utilized data generated by ATM and CRM systems to improve service quality. Merchant Visits: Conducted merchant visits to assess the condition of EDC machines. Served as a representative of the company, strengthening the relationship between the company and its merchants.Data Processing: Proficient in data processing to ensure the availability and reliability of ATM and CRM systems. Ensured the seamless operation of these critical machines through data analysis.Technical Team Coordination: Effectively coordinated with technical teams for machine maintenance and repairs across 14 office locations, ensuring the continuous and efficient operation of ATM and CRM units.

Jakarta Pusat, Jakarta Raya, Indonesia

Training product knowledge ERP for 15+ industry.Training work flow industry manufacture, assembly, trading, finance and many more.Training module sales, inventory, accounting, purchase, manufacture, human resource.Analyze client background and find out requirement client about ERP system.B2B Meeting with 20 + client every month from industry manufacture, trading, assembly, finance, health & care, FMCG. Creating summary meeting during onsite meeting or zoom meeting.Creating quotation for client, before making quotation me and team discuss for package which will to share for client. Training present company profile for introduce background company.Do upselling with existing client to add more value for their business.Maintain sales pipeline to define the proper next action to close the deal with the client.

Tangerang, Banten, Indonesia

Division Sales & MarketingPlanned strategy to get customer customer with deskcall & digital marketing.Make a good connection with customer by doing visiting and treat customer with good service.Implement B2B & B2C for knowing customer need.Present the product to the new customer with communication, negotiation and get 10 dealing customer new.

Indonesia