HR consulting and delivery: HR Business Partner and HR Manager, HR policy development, HR technology support, HR function redesign, international assignments, compensation & benefits, recruitment, training and development, resource planning and outplacement. Managed outsourcing of client HR departmentBusiness Analysis: Business analysis and process improvement, business case development, business process redesign, functional requirements definition, gap analysis, data analysis, data migration, business analysis and business change for SAP HCM (including ESS and MSS) and Oracle CRM and document management systems. Advice on vendor selection and SLAs; workshop design and facilitation, business case development; data analysisTechnology consulting: Business process redesign and improvement, functional requirements and gap analysis, data migration and business analysis and data analysis. SAP (HCM), iTrent and Oracle (CRM) and document management systems, including HCM, Payroll, Finance, Projects, ESS and MSS. System configuration including CRM and web based tools. Multiple full life cycle CRM experience. Information systems strategy development, vendor selection and SLAs; end user training and support. Project management on multiple CRM implementations and client side SAP implementation. Led project teams of up to ten people. Business consulting: Strong analytical skills, coaching and development skills, workshop design and facilitation, business case developmentBusiness Change Management: Stakeholder management and business change management, engagement and communications, organisational and culture change, and post merger integration issuesSpecialties: Change management, engagement & communications, project management, technology change, Human Resources, CRM