Alan Singer Email and Phone Number
I am a senior IT leader with 25+ years of experience in managing the implementation, support and strategy of mission critical enterprise systems in a global, fast-paced organization. Strong technical, business and people management skills have enabled the delivery of best-in-class applications, strategic initiatives as well as efficient business and IT processes.Core competencies include:• Workday HCM• PeopleSoft HCM• SAP Success Factors• Open Text CMS• Degreed• Qualtrics XM• Pluralsight• Kaltura• Credly• Clarus• Metrics that Matter• ERP Management• Application Architecture and Design• Enterprise Application Integration• Oracle Fusion Middleware• Application Support and Administration• Database Management and Administration (Oracle and SQL Server)• Audit/Compliance• ITIL Processes (Incident, Problem and Change)• Information Security• Vulnerability Management• Multi-Factor Authentication (Okta)• Data Encryption• Application Patching• People Management and Talent Development• Coaching and Mentoring• HR Systems Strategy• Financial Management and Budgeting• Project Management (Agile)• Atlassian JIRA• HR Business Processes and Operations• Vendor Contract Management and Outsourcing• Event Planning (Cvent Platform)Notable accomplishments:• Implementation of PeopleSoft HCM and Enterprise Portal as well as multiple upgrades• Migration of on-premise PeopleSoft HCM to Workday on time and on budget• Implementation of Oracle Fusion Middleware as an integration platform• Building a team of diverse and dedicated colleagues over several years• Reducing costs by effective use of outsourcing and low cost locations• Implement vulnerability management and patching program which has significantly reduced risk• Implementation of multi-factor authentication (Okta) for all enterprise applications• Implement database encryption for all enterprise applications• Implement global SharePoint intranet• Implement Cvent as global platform for event planning
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Senior Director Of Hr Technology Operations And SupportKpmg May 2022 - PresentToronto, On, CaSenior Director responsible for all technical operations and support for a complex set of HR platforms deployed globally across KPMG member firms.Responsibilities include:Management of all audit, compliance, data privacy, access and security requirements.Management of 40+ person support organization.Management of the strategy, design, implementation and support of all technical aspects of application management including authentication and integration.Management of all custom development including SAP BTP.Responsible for vendor management including the tracking of SLA compliance.Application portfolio includes:Success Factors (Open PD and LMS)DegreedOpen TextKalturaCulture WizardCredly (Digital Badging)Clarus (Digital Badging)PluralsightMetrics that MatterWalk MeQualtrics -
Technical Delivery ManagerExperis/Manpower Group May 2021 - May 2022Milwaukee, Wi, UsKPMG5/25/2021 - PresentTechnical Delivery Manager responsible for implementation and support of Digital HR application portfolio including Success Factors, Qualtrics XM, Open Text CMS and Degreed.Responsible for technical delivery associated with Global Learning Ecosystem Program, which includes Success Factors LMS, Pluralsight and Credly.Responsible for managing vendor relationships as well as implementation and support teams. -
Director Of Hr Information Systems And It Operations At Marsh & Mclennan Companies, Inc.Marsh & Mclennan Companies Dec 1996 - Dec 2020New York, Ny, UsSenior leadership position reporting to the HRIS CIO, responsible for all architecture, infrastructure,security, support and IT operational activities required to support a global workforce of 70,000 employees in 50+ countries.Held various positions of increasing technical and managerial responsibility including Database andApplication Engineering Manager.Manages team of 14 colleagues including employees as well as on/off-shore contractors.Significant achievements include:- Building a team of diverse and dedicated colleagues over several years to meet the changingtechnical and functional needs of a modern workforce- Migration of on-premise PeopleSoft HCM to Workday on time and on budget- Implementation of Oracle Fusion Middleware as an integration platform- Implementation of PeopleSoft HCM and Enterprise Portal, as well as multiple major upgrades- Reducing costs by effective use of outsourcing and low cost locations- Implement vulnerability management and patching program which has significantly reduced riskScope of responsibilities include:- Support for Workday including 150+ data integrations- Enterprise data warehouse- Global SharePoint intranet- Oracle Fusion Middleware- Application architecture, design, support and management- Infrastructure support including database, application and web server- Liaison to data center teams (server, storage, network)- Cloud technologies including AWS and Azure- Release and change management- Vendor contract management- Software maintenance budgeting and forecasting- Information security including risk reviews, data encryption, vulnerability management, multifactorauthentication and patching- Support of various non-HR systems for business functions including Event Planning, GlobalSecurity, Business Resiliency Management and Incident Case Management -
Senior Systems AnalystCapital Cities Abc Nov 1995 - Nov 1996Burbank, California, UsResponsible for the design, development, implementation and support of software applications required by daytime television including:- Wardrobe inventory system using bar coding and scanning techniques, which enabled the efficient management of clothing items and props.- Production management system enabling producers to manage episode tapings, track episode details as well as the scheduling of actors, directors, sets and props. -
Senior Systems AnalystCon Edison Jun 1989 - Nov 1995New York, Ny, UsHeld various positions of increasing technical and managerial responsibility.Scope of responsibilities included:- Design, development, implementation and maintenance of HR/Benefits/Payroll applicationsusing Cobol, IMS and DB2.- Extensive end-user interaction with respect to application design, support and training.- Management of junior analysts and contractors.
Alan Singer Education Details
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Brooklyn CollegeComputer And Information Science -
Brooklyn CollegeInformation Systems
Frequently Asked Questions about Alan Singer
What company does Alan Singer work for?
Alan Singer works for Kpmg
What is Alan Singer's role at the current company?
Alan Singer's current role is Senior Director of HR Technology Operations and Support at KPMG International.
What schools did Alan Singer attend?
Alan Singer attended Brooklyn College, Brooklyn College.
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