Alanis Maude Email & Phone Number

• Taking inbound calls from customers who need technical help or advice• Listening carefully to what the problem is• Problem solving to resolve the issue within the first call• Recommending other products and services• Navigating multiple systems at the same time

• Taking inbound and making outbound calls, both requiring accurate data entry• Answering any questions the caller may have from constantly changing information• Using empathy with callers around sensitive subjects• Managing my time in a fully remote role

• Self-development in many skills such as time management and SEO• Stock management• Taking a more personal approach with customer to guarantee the item I make will be perfect for themand their needs• Encouraging more people to share my passion for more eco-friendly alternatives

• Customer service• Team training and development• Communicating information to my team from multiple sources• Analyzed sales information for my department and worked with Visuals to improve areas• Ensure operations and best practices are being followed• Compiling daily reports for my store and area managers• Encouraging my team to reach membership goals• Ensure all daily, weekly and monthly administration tasks are completed

• Customer service by putting the customer first and sharing product knowledge• Reaching personal 30% membership goal and encouraging team members to do the same• Restocking and maintaining the store• Working with my team to ensure all our daily goals are met• Working with my manager on my own development