Hello and welcome! :)Graduated in International Administration from PUCPR, MBA in Marketing and Sales from Rome Business School, I have +2 years of experience in Marketing and Customer Service. I also have experience in Data Analysis.In the Marketing area at Tributo Justo, I worked on developing digital marketing strategies, managing paid traffic and social networks. I actively participated in various innovation and organizational process mapping projects. I was also responsible for monitoring social media engagement and preparing detailed analyses and reports on marketing metrics.At Tributo Justo, I also had the autonomy to create strategies and innovations in marketing for other companies in the group. In my previous experience, I worked in the areas of Imports and Projects. In the Imports area, I honed my analytical and negotiation skills, being responsible for updating databases, carrying out market studies and maintaining contact with international suppliers. At PUCPR's Junior Company, I acquired a generalist vision, working in areas such as Marketing and Planning.As part of my university experience, in addition to the Junior Company, I took part in PUCPR's scientific initiation project (PIBIC), entrepreneurship program (PIBEP) and volunteer work since 2016, both inside and outside the university.I have international academic experience, having studied in Italy, where I developed fluency in English in a multicultural environment. This international experience complemented my academic and professional training, preparing me to face challenges on a global stage.
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Merchant Experience Analyst JuniorEbanx Aug 2024 - PresentCuritiba, Paraná, Brasil -
Customer Success AnalystExecute Preparação E Desenvolvimento Profissional May 2024 - PresentCommunication, scheduling and announcements via the company's official channels.Organizing the meeting agenda and interfacing with clients, instructors and companies.Organizing and supporting the course platform.Data analysis, conducting surveys and NPS.Mapping Trainee selection processes.Interface with students for guidance, support and follow-up. -
Marketing AssistantLondonflats Dfm Dec 2023 - Mar 2024London, England, United KingdomTemporary contract work. Responsible for the entire marketing and customer service area. The main tasks consisted of planning social networks, controlling the platforms used for UK rentals, attending, responding to and supporting customers and interested parties, managing the calendar of presential visits and assisting the company's CEO. -
MarketingTributo Justo Oficial Jun 2023 - Nov 2023Curitiba, Paraná, BrasilContent writing for social media and internal marketing;Development of internal marketing actions;Web platform management (Wordpress);Social media management (Instagram, LinkedIn);Development of Landing Pages and Email Marketing (RD Station).Project planning and innovation research;Mapping of organizational area processes;Monitoring social media engagement;Preparation of marketing metrics analysis and reports. -
Customer Service And Relationship - CsrAllstrategy Aug 2021 - Sep 2022Curitiba, Paraná, BrasilCustomer Onboarding and Ongoing Journey monitoring;Assistance in budget planning process;Software testing for error identification and corrections;Customer query resolution.Mediation between customer and company interests;Support through the support portal, email, Microsoft Teams, chat, and phone. -
Project ConsultingWe Manage - Consultoria Empresarial Jan 2021 - Oct 2021Curitiba, Paraná, Brasil• Process mapping; • Development of marketing and strategy plans; • Branding; • Design for social networks; -
International Trade InternDaju Stores Feb 2021 - Aug 2021Curitiba, Paraná, Brasil• Updating of information databases;• Market research;• Order entry;• Communication with international suppliers (China, India, Paraguay).• Preparation of documents for import process;
Alanis Smaha Education Details
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Business Intelligence, Management & Analytics -
29/30 -
Marketing E Vendas -
Business Administration And International Management
Frequently Asked Questions about Alanis Smaha
What company does Alanis Smaha work for?
Alanis Smaha works for Ebanx
What is Alanis Smaha's role at the current company?
Alanis Smaha's current role is International Business | Marketing and Sales.
What schools did Alanis Smaha attend?
Alanis Smaha attended Unicuritiba, Rome Business School, Viu - Universidad Internacional De Valencia, Pontifical Catholic University Of Paraná - Pucpr.
Who are Alanis Smaha's colleagues?
Alanis Smaha's colleagues are Larissa Melo 🏳️🌈, Ari Dos Santos, Suelen Leite, Ale Bark Bruneri, Giuliana Vaiano, Camila Oliveira, Mirian Miyasawa.
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