Alan Friedman Email & Phone Number

Indianapolis, Indiana Area

Indianapolis, Indiana Area

• Responsible for fulfillment center operations with 30+ clients, 20 exempts, and 150 hourly associates in 3 fulfillment centers throughout the US and Canada in 300K Sq. Ft. facilities with 20K+ SKU’s.• Managed fulfillment revenue growth of 350% and implemented streamlined operating procedures. • Reduce operational cost by 10% while maintaining 99% fulfillment rates and 99.5% order shipment accuracy utilizing lean concepts and performance management with metrics.• Implemented changes to optimize parcel packaging dimensional weights that resulted in over $300K savings to the bottom line.• Collaborated with purchasing, IT, sales, and program management to onboard the company largest clients. • Consolidated acquired company operations into the fulfillment center resulting in $250K annual savings. • Coordinated International shipping operations for clients with worldwide distribution including to the Olympic games. • Upgraded the shipping system resulting in labor productivity and freight savings.• Set up a bulk pick, pack, and ship operation with LTL freight shipments. • Recognized as Employee of the Year in 2015 and nominated to Circle of Excellence in Leadership in 2017.• Oracle WMS Business Process Owner (BPO), optimized picking, replenishment, and inventory operations.• Maintained safety program that resulted in no recordable injuries.

Indianapolis, In

• Manage 8 direct reports responsible for distribution center management and field service operations inventory planning and control.• SAP Business Process Owner (BPO) for Logistics operations developed business processes in support of 16 week distribution center SAP implementation including WMS.• Designed systems, layout, and materials flow to support start-up of 170K square foot distribution center, light manufacturing, and late point assembly operation. This consolidated 3 business units onto SAP WMS with no impact on service to customers.• Saved $300K per year in operating expenses, reduced inventory by $500K, and maintained 97.5% on time delivery.• Improved distribution center shipment throughput by 25%, while reducing overall labor costs by 10%, utilized lean concepts and automation. • Implemented a distribution quality system that improved shipment quality measured by end of line audit accuracy of 99.9%. • Reduced 32 site field operations inventory by 44% in 3 years while improving service to customers in support of corporate Stanley Fulfillment System (SFS) working capital initiatives. • Designed a late point assembly of overseas manufactured components to improve working capital turns and on time delivery of a highly configured assembly operation. Developed business processes to support the introduction of assembly operations in the distribution center. • Developed and executed performance improvements through data analysis, inventory centralization, product conversions, sourcing strategies, reduction of manufacturing lead times, and SAP implementation.• Moved centralized distribution operations twice in 18 months to support cost reductions and business strategy “one order, one shipment, and one invoice”.

• Managed 5 direct reports and 190-member team responsible for distribution center operations in Indiana and California with $40M in inventory and over 20K SKU’s. • Utilized lean concepts to reduce distribution center operating expenses by 10% per year on $12M budget through productivity initiatives involving people, systems, and capital expenditures. • Consistently shipped 99.9% of order lines same day or next. • Improved productivity and customer satisfaction to largest retail customer with 15% sales growth. • Worked 1 million man hours with no lost time injuries. Achieved corporate safety award. • Implemented SAP ERP system interfaced with Warehouse Management System.• Reduced transportation expenses by over $500K per year through cross functional initiatives. • Managed start up of 400K square foot distribution center. • Consolidated the operations of 7 distribution centers into 2 in 8 months. • Implemented key performance indicators in distribution center operation for productivity, quality, safety, inventory accuracy, and service.• Member of corporate purchasing team that reduced packaging and transportation expenses by over $20M.

Master Of Business Administration - Mba, Accounting And Management Information Systems

Bachelor Of Science - Bs, Operations And Systems Management