Alan S. Johnson Email & Phone Number

With over 25 years of experience in IT, I have led IT Support teams in providing efficient and effective technical solutions. I have certifications in ITIL, Microsoft, and HDI, and I have a strong background in process improvement, information technology, and support. Previously, I worked as a Service Operations Manager and IT Business Process Manager at Sinclair Broadcast Group, where I managed various IT projects, systems, and operations across multiple locations and platforms. I also have experience as a Systems Administrator, a Senior Consultant, and a Manager of IT Systems at different organizations, where I designed, implemented, and maintained processes, solutions, and policies. My mission is to deliver high-quality IT services that meet the needs and expectations of the clients and stakeholders, and to foster a culture of collaboration, innovation, and excellence among my team and peers. I am passionate about learning new technologies, enhancing my skills, and sharing my expertise with others. I am looking for a challenging and rewarding opportunity to leverage my technical and management skills and experience, and to contribute to the success and growth of the organization.

Listed skills include Project Management, Active Directory, Troubleshooting, Sharepoint, and 17 others.

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  Manager, Customer Experience Managed Services

  C Spire

  Oct 2024 - Present - Knoxville, Tennessee, United States