Alan Wagman Email & Phone Number

New York, Ny, Us

Princeton, New Jersey, United States

New York, New York, United States

Managed all systems training for Tommy Hilfiger merchants, merchandise planners, and allocation associates. Maintained all existing user documentation and job aids. Created all user documentation and job aids for new system rollouts. Advised the Tommy Hilfiger Training team in using the Learning Management system.Partnered with senior management to analyze business needs and identify learning gaps, leading to new course material and more directed content.Designed and executed training for all new system rollouts.Maintained and updated existing user documentation as needed allowing users to readily access the most up to date information on usage of over 10 different software tools, reducing help desk tickets by 10%.Developed and adjusted class curriculums as business needs changed, ensuring business continuity in the face of change.Taught new users numerous software tools (JDA Enterprise Planning, JDA Allocation, JDA Size Scaling Intellect, Microstrategy Data Warehouse, SAP S4 Hana, SAP Promotion Upload, Salesforce Commerce Cloud Promotions Module), allowing those users to contribute meaningfully to the business in less than 2 weeks. Tested systems during user acceptance testing and provided feedback to IT teams/software vendors to aid in improving functionality and UI, helping to ensure successful rollout and adoption of new tools and/or functionality.

Managed all merchandise planning systems training for Bed Bath and Beyond, BuyBuyBaby, and Harmon concepts and initial merchandise planning systems training for Cost Plus World Market and Christmas Tree Shops. Created all user documentation and job aids. Facilitated classroom-based learning for 22 required courses for new hire merchandise planning associates across multiple business units, including post-training support.Partnered with senior management, analyzing business needs and identifying learning gaps, resulting in the development of new learning content designed to help associates drive productivity.Developed and updated curriculum for all courses trained ensuring users were productive, allowing managers to focus on teaching the business rather than software functionality.Implemented learning solutions for all new planning systems launches and system enhancements allowing the organization to use new tools quickly and effectively.Achieved overall Level 1 feedback score of 4.32 out of 5 and in response to Level 1 and Level 2 feedback, modified curriculum and delivery, improving learning experience.Consulted with senior management on the development of business-led training feedback on content, flow, delivery, and assessment, leading to improved content and stronger learning outcomes.Worked with VP of Planning on the development and delivery of Gross Profitability classes to all merchant teams, resulting in 15% more accurate sales and profitability forecasts.Partnered with VP of Product Safety and Compliance developing and recording digital course content for multiple learning needs and administered content on our LMS.Partnered with other Learning and Development team members on the facilitation of Franklin Covey’s Project Management Essentials course to numerous business groups within the organization.

Managed a team of 2 Planners and 3 Assistant Planners responsible for planning, forecasting, purchasing, and allocation of products generating $450M in annual sales.Drove assortment planning process through management of store networks, maximizing business opportunities through appropriate merchandise assortments.Developed and managed department / sub-department / class level financial plans to manage inventory and open-to-receive.Partnered with the Divisional Merchandise Manager, developing a new company strategy for the distribution of flannel bedding based on geographic location.Worked with the business team to drive the Merchandise Spec process, ensuring profitable placement of products on the sales floor.Managed team on forecasting of advertised product, ensuring that appropriate buys were placed.

Mba

Ma, English

Ba, American Literature

Master Of Arts - Ma, English Language And Literature, General