Alankar Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

# End to end mgmt. of insurer supported value added service products for electronic goods and large appliances as an Insurance Head# Supported the planning and implementation of claim platform involving various teams such product, tech, Biz finance, etc to manage claims worth ~70 lakhs/month for a single VAS program# Identified of insurer based on rate quote, signed the partnership agreement and finalized the claim process roadmap for VAS programs# Manage premium payments of ~1Cr/month to the partnered insurers’ for policies sold under different insurance products

Bangalore

Growth Strategy# Designed an application to empanel 4000+ providers and created portal to submit service requests and support two-way communication between providers and an Indian insurance client# Prepared Cognizant Best-In-Class Service offering(SO) to provide an end-to-end Health Insurance Platform solution required by client to launch health insurance business in India and this SO generated revenue of $190,000 for the practiceOperations Strategy # Developed a strategic roadmap to build an in-house claim validation application to save around $3.09 Mn on claim transaction cost that was earlier paid to 3rd party and to decrease pending claim inventory by 27% for a non-profit health insurance client# Redesigned the operational strategy to decrease billing loss by 13% and increase customer enrollment by 6% of an insurance firm. Led client workshop to create AS IS, TO BE process flows and recommendations to digitize the billing and accounting sections# Strategic Planning & Forecasting to attain revenue targets with profitability increase from 39% to 44% in an Operational Transformation engagement for one of the largest insurance companiesPeople and Knowledge management# Researched on AI, RPA and block chain product and offerings developed in healthcare sector as a part of monthly Newsletter# Prepared Global Account Practice deck 2018 to display 2017 accomplishments, key wins, capability expansion, key priorities for 2018 and our plan on accelerating the shift to digital at scale

Bangalore, India

Growth Strategy# Created roadmap to create Digital Marketing channels such as Web and mobile apps to address client’s customer engagement and notification problems. These channels helped the company to enroll 200,000 new customers in a year post implementation# Strategized the new product launch by utilizing the Enterprise Content Management features and BOX capability that helped to reduce infrastructure cost on EMR archival process by 12% and to decrease the customer queries by half for a leading US healthcare provider# Developed strategic road map for business, technical, and digital transformation to completely overhaul a medical supplier client’s business and IT systems to drive topline growth by 8% and provide next generation consumer and user experienceOperations Strategy # Automated the revenue management solution to reduce the invoice cycle time by 75% for US government healthcare department # Enabled the client to decrease 25% of its member management cost and increase premium earned by 4.7% by providing high level implementation roadmap to improve member enrollment and termination process of their existing operating model# Reduced the infrastructure and administrative costs by 7% and simplified data exchange across the trading partners by identifying best electronic data exchange tool based on key parameters and customizing it to fulfill requirements of a leading health plan clientPeople and Knowledge management# Conducted research to analyze latest market trends in SMAC, performed Competitor Analysis and provided valuable inputs for Product and Business Development Strategies# Provided the domain and Service Line training to new joiners from B-Schools and mentored three associates for one year

Hyderabad Area, India

Roles and Responsibilities---------------------------------------# Prepared Pricing strategy for purchased SKU's before sending them to retail outlet based on Market Survey and Competitor Analysis for largest drug chain outlet of Canada

Chennai Area, India

Roles and Responsibilities--------------------------------------# Process Automation to enable bulk uploads of clinical documents (1000 TMFs) to expedite clinical trials approval process# Legacy Migration of Hospital Management applications to increase efficiency, customer friendliness and server load

Master Of Business Administration (Mba), Marketing/Marketing Management, General

Activities and Societies: Member of Beta Gamma Sigma, an honor society serving business programs accredited by AACSB.

Pgdm - Student Exchange Program, Marketing

Achievement: 2nd round Qualifier at Chanakya case competition, Oct 2012 organized by Cognizant Business Consulting

Btech, Electronics And Communication Engineering

Activities and Societies: Was active member of Placement Cell commitee # Certificate on German Language course from Cochin University –.

10+2, Science

Master Of Business Administration - Mba, Marketing(Exchange Program), 3.92