Engineer
CurrentProviding Engineering and technical support for a wide range of Medical/ Dental imaging systems. Providing Medical Software and hardware support/triage ( UK / Ireland Hospitals telephone /email )Medical Products supported:Ziehm Surgical C-Arms and system softwareCanon direct digital imaging systems and system softwarePlanmeca digital imaging systems and system softwareArcoma Room X-ray systems and system softwareCanon mobile imaging system and system softwareShimadzu mobile DaRt Evolution Wireless imaging system and system softwareExperience and Knowledge- Degree qualified professional with over 40 years customer facing Electronic/ IT technical support experience- Experienced of supporting products worldwide, with onsite customer support (Argentina, Germany, Motorola Innovation Centre Singapore, Motorola Design Centre Chicago Illinois, Motorola Design Centre Boynton Beach Florida).- Experienced in supporting high value X-ray Medical/ Dental products in a clinical environment- Over 40 years’ experience in high value capital equipment installation, maintenance, repair and pre-sales demonstrations- Experienced in service and repair of a wide range of X-ray equipment manufacturers (Satalec, Planmeca, Philips, Siemens, Canon, Ziehm, Arcoma)- Experienced in working with medical/ Dental software vendorsTechnical SkillsHardware related skills• Ability to debug both analogue and digital circuits to component levelIT/ DICOM/ PACS related skills:• A strong knowledge of Microsoft based operating systems with emphasis on Windows 7, 10 and 11• Hard drive Data backup and recovery experience• Strong knowledge of PC/Mac/Laptop/Server based hardware configuration and repair• Experienced in application of switches, hubs and routers• Excellent knowledge of TCP/IP, DNS, DHCP, LAN/WAN protocols• Email configuration/trouble shoot experience - Outlook, POP3, IMAP configuration• Experience of fault finding ADSL/PSTN/GSM/GPRS issues
