Alan Lai Email and Phone Number
Alan Lai work email
- Valid
Alan Lai personal email
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Alan Lai is a Technical Specialist at Frontier Solutions Inc. at Frontier Solutions Inc.. He possess expertise in project coordination, technical support, active directory, cisco voip, netcool and 6 more skills.
Frontier Solutions Inc.
View- Website:
- frontiersolutions.ca
- Employees:
- 12
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Technical SpecialistFrontier Solutions Inc. Jun 2019 - PresentCalgary, Canada Area
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Technical SpecialistShunri Garment Limited Apr 2012 - Sep 2018Hong Kong- set up and managed Active Directory for the company- provided daily desk side assist to 150 workstations as needed in regards to Office, printing problems, photoshop, ERP, corporate server network connection- troubleshot network issues- managing corporate network devices including switches, routers, servers, VPN and firewalls.- administrated corporate Email - maintained corporate surveillance system
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Network AnalystAt&T Global Services Mar 2011 - Jan 2012Calgary, Canada Area-Network alerts monitoring using Netcool-Remedy trouble ticket processing-Troubleshoot Cisco switching/routing issues, Juniper ASG, firewalls, proxy servers, ACEs, Cisco VoIP and call manager, Avaya phones, call recording VAMs-Provide assistance to Engineers and on-site support-Cisco IP phone experience
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Technical Support RepresentativeShaw Cable Communication Inc Aug 2008 - Mar 2010-Troubleshoot Internet, cable TV, and digital phone related problems over the phone-Remote assist customers with installing Shaw related software products-Provide exceptional customer service to inbound calls
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Junior Technical Support AssistanceDatadrill Communication Inc Oct 2007 - Dec 2007Troubleshoot computer, printer, fax, application and network problems over telephoneExperienced in imaging laptops using Norton GhostAssemble computer packages for customers to meet their needsDelivery of packages
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Proof OperatorSymcor Inc Apr 2004 - Sep 2007Experienced in proofreading chequesBalance cheque bundles to the total amount from the banks, and find out errors if it exists
Alan Lai Skills
Alan Lai Education Details
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Network Engineering Technology -
Sir Winston Churchill Senior High SchoolHigh School Diploma; Obtained High School Diploma
Frequently Asked Questions about Alan Lai
What company does Alan Lai work for?
Alan Lai works for Frontier Solutions Inc.
What is Alan Lai's role at the current company?
Alan Lai's current role is Technical Specialist at Frontier Solutions Inc..
What is Alan Lai's email address?
Alan Lai's email address is al****@****ail.com
What schools did Alan Lai attend?
Alan Lai attended Southern Alberta Institute Of Technology (Sait), Sir Winston Churchill Senior High School.
What skills is Alan Lai known for?
Alan Lai has skills like Project Coordination, Technical Support, Active Directory, Cisco Voip, Netcool, Virtual Private Network, Cisco Routers, Cisco Switches, Juniper Networks Products, Macos, Swift.
Who are Alan Lai's colleagues?
Alan Lai's colleagues are Mike Gerwing, David Macfarlane, Nicole Kiser, Kelvin Ng, M. T. Jones Bsc Bmgmt Pmp, Adam T Walsh, Randie Abel.
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