Technical Analyst & Project Manager
Washington, District Of Columbia, Us
Member of team providing technology services to the Legal, Risk, Audit, Communications & Marketing, and Compliance & Ethics departments:• Managed vendors, development, ops, and technical support teams to deliver leading edge solutions to meet business customers' requirements, primarily within a Wintel environment.• Oversaw and executed full software lifecycle, from requirements gathering to testing and deployment to maintenance and upgrades to application retirements.• Worked with business owners to understand and define project scope, vision, and requirements.• Analyzed and translated business requirements, working with the technical team to develop and document system requirements and design. Informed the senior project manager about key decisions, risks, and ongoing status of requirements activities.• Documented requirements using activity flow diagrams, swim lanes, system context diagrams, use cases, user stories, and clear, detailed functional and technical system requirements and specifications to support the project scope.• Conducted reviews with business and development teams to achieve understanding and sign-off of scope and requirements from both sides. Facilitated defect review meetings with both teams during testing phase.• Managed and participated in pre-production data loading with business and development teams for Issue Management (ISM) MetricStream GRC release, including project planning, requirements definition and documentation, data mapping, tool development, and unit, system, and UAT testing. Conducted training of user and production support teams.• Lead multiple Single Sign-On integrations between third party cloud-based applications and Fannie Mae's LDAP authentication. Liaison between vendors and developers and business customers for all project activities from kickoff to deployment and end-user support.• Technologies include: MetricStream GRC, Tableau, AD Summation, Remedy, SAML, Netcool, PLANit, DIAMS iQ, SharePoint, Agile, Visio