Alan Manuel Email & Phone Number

Sydney, Australia

* Provide end to end advisory, project and ongoing management services on strategy, development and operation of business and IT operations. Including Third party, industry and regulatory relations and compliance, open banking, electronic banking products, data security, risk, payments, reconciliations and settlements. * Using hands on experience to assist start up Fintech and neobanks, financial institutions, third party vendors and processors as well as other payments industry participants. Working within multiple project methodologies PMI, Agile, SDLC, ITIL,etc environments. * Provide APRA, AML/KYC, ASIC, AUSTRAC, AFSL, BPAY, Card Schemes, EPAL, OPCI Privacy Act, GDPR, PSD2, ISO 27001 and other industry applications, compliance, development and operational requirements advice, gap analysis and remediation services. * Analysis and advisory services on Industry and regulatory bodies, Third Party vendors/service providers engagement and their ongoing operational and compliance management.* Provide 'Turn the Tap On' perspective make it happen approach for personal, product, project, software, teams and corporate development, workshops and ongoing facilitation.

Penrith

Assist the OIC and Perform OIC Roles with the set up and operation of the Pre-Polling and Polling places, ensuring compliance with relevant policies and procedures.Supervise polling place staffSecurely manage polling materials, including ballot papersLiaise and manage dealings with voters and political party workers.Post Polling Voting Verification and Count Co-ordinator for Four Electoral Divisions.

Australia

* Initiated and chair co-ordination of Major Financial Institutions and industry bodies discussion Group in relation to PCIDSS implementation and certification impacts.* Successfully co-ordinated relations and discussion of PCI developments with Australasian PCI Acquiring Working Group and Global Payment Card Industry Security Standards Council

* At Senior Management level successfully co-ordinated and directly represented Cuscal and over 100 Clients and their third party service providers Payments Industry representation, relations, compliance and participation. * Appointed and active participation in Payments Industry bodies expert advisory and industry initiative standards, project implementation, operation committees and working groups* Identified and successfully negotiated over a million dollars annually on operational, participation compliance and implementation costs. * Recognised within industry as a key reference on Payments industry participation, card schemes and regulatory bodies compliance and operations within Cuscal, existing and new Financial Institutions and Non-bank clients.

Sydney, Australia

• Recognised management of Payments Industry relations with Card Schemes, Industry bodies, regulators and other financial institutions.• Development and management of Cuscal and sponsored Clients due diligence, implementation and continued Payment Industry participation and compliance programs.• Direct management of First Data and vendor/service providers provision of initial and ongoing services and compliance with contractual and industry participation achieving savings of over $250 K per annum. • Program Managed and advisor on development and implementation of first Visa Pre-Paid Card Program in Australia.

Sydney, Australia

* At Senior Management level ensured employer and clients interests were promoted and protected with Payments Industry Card Schemes, regulatory bodies, other financial institutions and Third Party service providers. * Negotiated and achieved over a million dollars annually in savings for Cuscal and its clients from service providers/card schemes. * Sought after provider of advisory Services to new Financial Institutions and Non-bank clients on initial and ongoing Payment Industry participation. * Initiated and Project Managed first automated settlement for ATM/EFTPOS with Reserve Bank that has become standard across multiple Payment Streams including basis for Reserve Bank LVSS and New Payments NPP.

Developed framework and successfully managed* Credit Card Product Management* ATM Acquiring Product Management* Third Party Service Provider relations* Card Schemes and Payment Industry Bodies operations and relations* New customer due diligence and implementation

Australia

Overall responsibility for St.George Cards portfolio having initially responsible for EFT Cards and Payment development, settlement and operations.Achievements * End to end process re-engineering of Credit Card Application process enabling approval and card provision within 24 hrs. * Development and management of 24 hr card centre* Industry lead team member of development Visa National Domestic settlement * Establishment of Cashcard Visa processing and Settlement * Establishment and ongoing chairmanship of Cashcard customer user group* Global first implementation of contactless EMV on financial institution card* Co-developed first Visa implementation in the world of CVV on Visa Cards * Specified initial standard for placement contactless aerial on financial institution card.

Business Administration And Management, General

International Economics