Alan Matthews

Alan Matthews Email and Phone Number

Product and Support Manager @ Clinasyst
Atlantic Beach, FL, US
Alan Matthews's Location
Atlantic Beach, Florida, United States, United States
Alan Matthews's Contact Details

Alan Matthews personal email

Alan Matthews phone numbers

About Alan Matthews

As a seasoned software engineer with 6 years of hands-on experience, I specialize in developing robust, scalable solutions and providing exceptional technical support. My expertise spans backend development, database optimization, and seamless integration with third-party services, ensuring high-quality code and enhanced system performance.In addition to my software engineering background, I have extensive experience as a support engineer, adept at troubleshooting complex issues and delivering effective resolutions to improve customer satisfaction. My dual background enables me to bridge the gap between development and support, offering a unique perspective that enhances both the user experience and product quality.Driven by a passion for technology and problem-solving, I thrive in collaborative environments where I can contribute to innovative projects and continuously learn from my peers. I am committed to leveraging my skills to build and maintain high-performance systems while providing top-tier support to meet and exceed user expectations.

Alan Matthews's Current Company Details
Clinasyst

Clinasyst

View
Product and Support Manager
Atlantic Beach, FL, US
Website:
clinasyst.com
Employees:
7
Alan Matthews Work Experience Details
  • Clinasyst
    Product And Support Manager
    Clinasyst
    Atlantic Beach, Fl, Us
  • Clinasyst
    Product & Support Manager
    Clinasyst Sep 2024 - Present
  • Leadjar
    Software Engineer
    Leadjar Dec 2022 - Present
    Product Development: Spearheaded the development of MVP that provides simple and reliable automated lead routing for HubSpot.API Integration: Implemented third party APIs like Stripe to support monthly subscription based billing and SendGrid to automate emails.
  • Anvyl
    Software Engineer
    Anvyl May 2022 - Dec 2022
    New York, New York, Us
    Design Collaboration: Partnered with UX/UI designers to translate user requirements into intuitive, user-friendly designs. Provided technical insights to ensure feasibility and optimal performance.
  • Callrail
    Software Engineer
    Callrail Jan 2017 - May 2022
    Atlanta, Ga, Us
    Feature Development: Contributed to the development of key features for the company’s flagship call tracking product, as well as internal admin tools.Bug Fixes and Maintenance: Identified and resolved critical bugs, improving system stability and performance.Code Reviews: Participated in peer code reviews, providing feedback and ensuring adherence to best practices and coding standards.Documentation: Authored comprehensive API documentation to allow customers to integrate their software systems.Version Upgrades: Played a crucial role in a Ruby on Rails version upgrade, ensuring a smooth transition with minimal downtime.Training and Mentorship: Provided training to internal teams regarding API functionality and their importance to customers.
  • Callrail
    Support Engineer
    Callrail Mar 2016 - Dec 2016
    Atlanta, Ga, Us
    Customer Support: Delivered exceptional technical support to customers, resolving complex issues and improving customer satisfaction over phone and email channels.Knowledge Base Development: Developed and maintained support knowledge base in Zendesk, reducing back and forth between customers and support by providing accurate solutions to resolve support tickets faster.Feedback Loop: Worked with the product and engineering teams to relay customer feedback and help prioritize bug fixes and feature requests.

Alan Matthews Skills

Ruby On Rails Ruby Web Development Github Git Recording Css Pro Tools Html Mix Engineer Audio Editing Rspec Apis Postgresql Mixer Mvc Architecture Capybara Html5 Javascript Leadership Management Amazon Redshift Angularjs

Alan Matthews Education Details

  • The Iron Yard
    The Iron Yard
    Back End Web Development - Ruby On Rails/Ruby
  • Full Sail University
    Full Sail University
    Recording Arts
  • University Of North Florida
    University Of North Florida
    General

Frequently Asked Questions about Alan Matthews

What company does Alan Matthews work for?

Alan Matthews works for Clinasyst

What is Alan Matthews's role at the current company?

Alan Matthews's current role is Product and Support Manager.

What is Alan Matthews's email address?

Alan Matthews's email address is ma****@****hoo.com

What is Alan Matthews's direct phone number?

Alan Matthews's direct phone number is +1.888.907*****

What schools did Alan Matthews attend?

Alan Matthews attended The Iron Yard, Full Sail University, University Of North Florida.

What are some of Alan Matthews's interests?

Alan Matthews has interest in Computers, Design, Mobile App Development, Fashion, Technology, Web Development, Music, Digital Photography, Arts And Culture.

What skills is Alan Matthews known for?

Alan Matthews has skills like Ruby On Rails, Ruby, Web Development, Github, Git, Recording, Css, Pro Tools, Html, Mix Engineer, Audio Editing, Rspec.

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