Alan Mcnamee Email & Phone Number

Frisco, Texas, Us

As the Senior Vice President of Fintech Services, my primary goal is to lead a dynamic team that delivers exceptional service and drives business growth across various industries. With a strong background in technology strategy and project management, I have a proven track record of optimizing operations, enhancing IT capabilities, and achieving customer satisfaction. As a US Navy veteran and a certified Encompass Admin, I bring a unique blend of military discipline and industry-specific knowledge to the table. I'm always eager to connect and explore how my strategic acumen and unwavering dedication to excellence can contribute to your organization's success.

Santa Clara, California, Us

Manage, train and develop encompass admins, encompass programmers, BA's, and Project Managers, run day to day activities for a large, and growing industry leading Technology company.Evaluate, plan, design, develop, and deploy testing techniques for new mortgage Input forms, plugins, products, and enhancements to existing mortgage applications throughout their development/product life-cycles.Create and execute test scripts, cases, and scenarios that will determine optimal system performance.Analyze formal test results in order to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws.Analyze documentation and technical specifications of any new releases under deployment or consideration to determine its intended functionality.Design, implementation and training of requested system changes.Collaborate with business leaders/divisions to manage system workflow, business rules, and management dashboards.Troubleshoot software issues, as subject matter expert.Monitor server system metrics for outages and/or performance concerns.Produce reports and documentation for all testing efforts, results, activities, data, logging, and tracking.

Santa Clara, California, Us

Evaluate, plan, design, develop, and deploy testing techniques for new mortgage Input forms, plugins, products, and enhancements to existing mortgage applications throughout their development/product life-cycles.Create and execute test scripts, cases, and scenarios that will determine optimal system performance.Analyze formal test results in order to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws.Analyze documentation and technical specifications of any new releases under deployment or consideration to determine its intended functionality.Design, implementation and training of requested system changes.Collaborate with business leaders/divisions to manage system workflow, business rules, and management dashboards.Troubleshoot software issues, as subject matter expert.Monitor server system metrics for outages and/or performance concerns.Produce reports and documentation for all testing efforts, results, activities, data, logging, and tracking.

Houston, Texas, Us

Answer level 3 support questions escalated from level 1 or 2 branch support Troubleshoot software issues, as subject matter expert.Train level 2 branch support personnel.Monitor support queues tickets & server system metrics for outages and/or performance concerns.Design, implementation and training of requested system changes.Collaborate with business leaders/divisions to manage system workflow, business rules, and management dashboards.Evaluate, plan, design, develop, and deploy testing techniques for new mortgage Input forms, plugins, products, and enhancements to existing mortgage applications throughout their development/product lifecycles.Create and execute test scripts, cases, and scenarios that will determine optimal system performance.Analyze formal test results in order to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws.Analyze documentation and technical specifications of any new releases under deployment or consideration to determine its intended functionality.Produce reports and documentation for all testing efforts, results, activities, data, logging, and tracking.

San Antonio, Tx, Us

liaison between Branches and Corporate. Manage overall administration and configuration functions for all features of Encompass. Implementation of Hosted environment. Initialize and maintain company and user setups, personas and roles.Maintain complete document library, build custom documents as needed and maintain eFolder settings to ensure preservation of a complete paperless environment with requisite document retention.Compile and maintain loan program directory in collaboration with Secondary Marketing to ensure accurate guidelines, program codes, Loan Template settings and document sets are available for all loan products.Identify training needs on Encompass. Organize and facilitate Encompass end user training as needed; this includes new employee Encompass training, training on changes, new features, and refresher training as required. Maintain business rules for data entry, workflow progression and regulatory compliance as requested by each business group.

San Antonio, Tx, Us

Responsible for overseeing the day-to-day operations of all branchesliaison between Branches and Corporate. Manage overall administration and configuration functions for all features of Encompass. Database conversion from Self hosted Broker version to EllieMae Hosted Bankers version of Encompass.Implementation of Hosted environment. Initialize and maintain company and user setups, personas and roles.Maintain complete document library, build custom documents as needed and maintain eFolder settings to ensure preservation of a complete paperless environment with requisite document retention.Compile and maintain loan program directory in collaboration with Secondary Marketing to ensure accurate guidelines, program codes, Loan Template settings and document sets are available for all loan products.Identify training needs on Encompass. Organize and facilitate Encompass end user training as needed; this includes new employee Encompass training, training on changes, new features, and refresher training as required. Maintain business rules for data entry, workflow progression and regulatory compliance as requested by each business group.Development of Marketing for company, to include FB pages, Twitter Pages

San Antonio, Tx, Us

Responsible for day to day activity of branch, to include support and train all branch personnel.

Dallas, Texas, Us

Boca Raton, Florida, Us

Dallas, Texas, Us

Window, Door, Siding Direct sales

Washington, Dc, Us

Trained in the usage of secure voice techniques and encrypted communication technologies.Led a team that provided direct communication assistance to the highest level Naval personnel, in compliance with strict security protocols.Proven ability to make quick and accurate decisions in high-pressure situations.Strong attention to detail and ability to multitask effectively.

Spanish Language

Electro-Mechanics