Alan Meier Email & Phone Number

Sioux Falls, South Dakota

Ensuring a safe, comfortable, and productive work space for our Team Members that utilize our Sioux Falls location.

Sioux Falls, South Dakota Area

Responsible for providing excellent service to customers with insurance policies and annuity contracts.

Evansville, Indiana Area

Assist Driver with delivering business and consumer packages during high volume holiday season.

Evansville, Indiana Area

Managed 100+ person collection and service department.Acquired, serviced, collected, and mitigated losses on $1.5 Billion (20,000 account) high risk portfolio of 1st and 2nd mortgagesReduced losses $5M per month by changing foreclosure culture and implementing effective loss mitigation tactics and toolsSuccessfully executed challenging role and grew.

Evansville, Indiana Area

Managed 160+ person customer service and collections call centerHired and developed 20+ new managers and supervisors.Developed, implemented and adapted incentive program, incorporating customer service, collections, and solicitation and utilized technology, management structure / focus, measurement / standards, and incentives that resulted in:* Consistent.

Evansville, Indiana Area

Managed 100+ person Customer Service Operation including underwriting, customer service, and claims administration.Cut claims processing time 65% and reduced cost per transaction by 50% by switching from mailing to faxing technology.Increased profit $5M / year and provided better coverage by initiating, leading and managing project that centralized.

Evansville, Indiana Area

Managed 7 person System Testing unit responsible for ensuring newly purchased Insurance administration software system was ready for operationDeveloped and implemented testing procedures to document issuesImplementation included large number of modifications and adaptations to fit business unit process and productsTesting performed generated extensive.

Evansville, Indiana Area

Managed 25 person underwriting and policy issue unitTook position during new product implementation that resulted in 500% increase in new policiesDue to mainframe computer software change delays, challenged to issue high volume of new policies using personal computer software. Transformed culture from low volume/extensive underwriting to high volume/basic.

Evansville, Indiana Area

Intro position into the company started with 13 week System Consulting Training Program. Continued employment dependent on completing the program.Managed a variety of cross department projects while training for management position.Learned and used critical tools for project scoping, managing, and implementationResulted in series of successful improvement.

Franklin, KY

Managed 5 person 7 day 24 hour equipment maintenance unitResponsible for ensuring $10 MM of Bindery equipment was operational when neededDeveloped and implemented comprehensive preventive maintenance program.Hired, trained, and developed 4 Maintenance mechanics in technical skills and people interaction skillsResulted in 50% reduction in breakdown.

Franklin, KY

Engineer position focused on project work in a manufacturing plant environmentResponsible for a variety of improvement projects, including equipment and process.Largest project was $2 MM project to acquire, transport, and install used solvent recovery equipment

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor'S Degree, Mechanical Engineering

Activities and Societies: Farmhouse Fraternity