As a self-employed technical support provider, my responsibilities include managing tech for professional coach-led training sessions, covering an array of diversity, equity, inclusion and belonging topics such as imposter syndrome and unconscious bias.

In this role, I develop strategic plans for progressive Jewish community organizing programs that engage and mobilize activists across the state. I provide support to key community leaders in base building progressive Jews to educate, skill up, and take action in support of dismantling antisemitism, expanding Medicaid, reproductive justice, environmental protection, and voting rights, in order to build power with directly-impacted communities. I spearhead digital projects through staff work sessions, member leader trainings, and efficient database management. I maintain timely communication with key coalition and movement stakeholders, while balancing competing demands from teammates and community partners. I also oversee and manage cohorts of community members, from initial engagement to involvement in campaign leadership.

In this role, I maintained a comprehensive record of design, build, service, and registration for capital assets and human resources worth +$4M. Additionally, I implemented metrics tracking processes to ensure the operational efficiency of our 200+ van fleet in 20+ nationwide markets, maintaining a minimum of 90% availability at all times.

LBS (Lyft Bikes and Scooters) field teams exist to assist with operations of our central maintenance facility and oversee operations associates working in the facility or field.In the pre-launch period, my team began to define operational and quality metrics to evaluate performance, as well as build relationships with local mobility professionals and officials.

Act as local management during the growth of new market locations as directed by the Executive teamEffectively communicate project development and challengesCoordinated on-boarding and training of new employees in multiple locations including San Jose, Long Island, Harrisburg and RochesterRemain flexible and exemplify creative problem solving skills in the face of new challenges

Facilitate the on-the-driveway delivery experience: unloading/loading the vehicle onto the hauler, walking the customer through their paperwork, and addressing any questions/concernsFocus project time in assisting the Registration team in generating temporary operating plates and prepping the necessary paperwork to complete RegUSA deals

Gain understanding and mastery of backend processes via Salesforce and Admin while providing top-quality customer service on in-bound phone callsAbove and Beyond Advocate of the Month for June 2017Achieve 95% Quality Assurance monthly average in June, all other months at 85% and above

Manage training and on boarding of a brand new staff, receive and process incoming purchase orders, communicate discrepancies to buyers and vendorsImplement seasonal floor set changes as directed by corporate Visuals team, create feature product displays from scratch, strategically cross-merchandise throughout storeAddress store-wide opportunities ranging from sales metrics to employee concerns, take appropriate action and track progress through follow-up

Reinforce importance of customer focus-driven salesDeliver optimal customer service through product knowledge and personalizationMaintain the store’s appearance in accordance with Apple standards

Prepare a variety of foods according to Chapel Hill customers’ orders, following approved procedures