-Maintaining high standards of customer service in the store.-Assisting in active recruiting, selection, training, scheduling, and evaluation of store personnel.-Evaluating competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise on a weekly basis.-Promoting sales by demonstrating merchandise and maintaining sales productivity levels.-Designing and implementing creative and artistic concepts for in-store displays. -Helping customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.-Preparing reports by collecting, analyzing, and summarizing information.-Maintaining quality service by establishing and enforcing organization standards.-Contributing to team effort by accomplishing related results as needed.

-Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.-Manage and stock inventory at specified levels.-Manage the selection, training and development of staff; ensure monthly sales quota are met.-Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.

-Providing excellent customer service-Directing the culinary department of the restaurant-Achieving the sales objective of the company. -Direct operational excellence-Hire and train quality employees-Achieve the overall objectives of the restaurant in building sales-Providing the highest quality of customer service in the industry.

-Understands Charlotte Russe strategic initiatives and works closely with the District Manager to translate these into strategic goals and priorities for the year-Drives the Charlotte Russe customer service experience by leading, modeling and training store associates on the Charlotte Russe service proposition-Models service behaviors by greeting and developing rapport with customers, providing product information including features, trends and styles and makes product suggestions based on knowledge of the merchandise and the customer.-Cascades company communication and directives across the store ensuring company initiatives are consistently and efficiently executed-Evaluates and manages store sales and payroll goals on a daily basis utilizing applicable reports and scheduling tools to ensure all goals/plans are achieved-Creates loss prevention action plan utilizing company tools and processes to minimize loss and achieve shrink goals-Understands and leads team to execute Charlotte Russe product strategies including merchandise presentation, promotions, and signage-Partners with store team to implement visual displays, promotions, and merchandising moves per company guidelines-Leads the team in all tasks related to maintain a neat, clean and organized store.-Effectively analyzes business critical reports and utilizes this information to problem solve, make decisions and drive sales-Develops people strategy for store based on Charlotte Russe people goals. Work with store team to execute all parts of the strategy including hiring, new hire orientation, training and performance management.-Manages scheduling of team members within the store to ensure there is appropriate coverage to ensure a consistent fun and meaningful