Alan Nave Email & Phone Number

Carolinas

As the AVP, Client Allegro Solutions for CareCredit / Allegro, a Synchrony company, I help my clients implement secure payment and financing solutions for their customers, and ensure they have access to product solutions, data analytics and expert knowledge within their industry.Considered one of the Top 100 Best Companies to Work For® by Fortune and Great Place to Work®, Synchrony has been a leading payment service provider for almost 100 years. We supply businesses ranging from small, family-owned to medium-sized and large corporations and retail chains. We have the consumer financing solutions they need to enhance customer experience, generate more sales, and grow their business.We help businesses bring their credit online by allowing customers to sign up in-store directly on a smartphone or other device, making the process faster and easier for the consumer. As a result, those customers can spend on the products and services they love.Synchrony’s four distinct and innovative solutions include: 👉🏻 Credit cards, installment and leasing (Audiology only) products – to help you to drive sales.👉🏻 Engage Loyalty Solution –to personalize your customers’ experience and help you deepen your relationships with them.👉🏻 Technology solutions – to increase customer engagement with your products through technology solutions like dApply, making credit approval fast and efficient.👉🏻 Connect with your customers anywhere, and let them access financing and rewards seamlessly with solutions like SyPi, the Synchrony Plug-In.I have been in the financial sector since 1996 and being able to provide my clients access to better outputs as a result of data analytics and supplying the tools needed to close the gaps, gives me great satisfaction.

Carolinas

Specialties: Financing Solutions | Consumer Financing | Payments

Costa Mesa, California, United States

Costa Mesa, California Area

Orange County, California Area

Responsible to sell Regional and Club level client leadership on the benefits of our credit card products so that they will in turn drive product engagement and in club execution to accomplish / exceed credit goals. Maintain relationships through effective and timely communication, attending market / store meetings, develop in club product execution strategies / action plans and ensure regional strategies are effectively rolled out to clubs.• Led the Sam's Club Field Sales Team in 2015 with the highest sales percent to goal at 107.3%, #2 in 2016 out of 50 peers.• #2 Blended Rank for the Sam's Club Field Sales Team in 2015 and #4 in 2016 out of 50 peers. • 2015, 3rd and 4th Quarter Pacesetter Awards for achieving portfolio leading application and sales to plan performance. Also for the client's regional manager's compliments on my engagment with their market team and my understanding of their needs.• Elected Project Leader of the GPTW - Continuing Team 2016 and GPTW - Fairness Committee 2015 to address and collaberate on solutions for opportunity areas of improvement in the Great Places to Work Survey. • Appointed Remote E&I Council SyncUp Hub Leader for SoCal. Build stronger connections for Synchrony Financials’ remote employees across all platforms and functions by coordinating opportunities and events for networking, volunteering, learning and gaining a greater sense of inclusion for the hub’s remote employees.• Invited by my peers and the Recognition Committee to conduct a roundtable discussion with my peers and share best practices at the Yearly Portfolio Sales Meeting. In addition, participated on a four-person panel for a Q&A session with my peers discussing best practices and what has made us successful.• Strong engagement and collaboration with both the client and Synchrony Sam's Club Portfolio Marketing and Sales departments to identify opportunities within the market and develop strategies to drive credit performance to meet or exceed goals.

Orange County, California Area

Conduct problem loan workouts as identified by equipment financial services risk management for select transaction irregularities covering the Healthcare, Transportation, Construction, Industrial, Office Imaging, IT and Franchise Finance portfolios with exposures from $7,000 to $2.8 million. • Achieved average of 83% resolution rate for $7.2 million portfolio of accounts per month ($15-23 million per month in 2008 - 2009) within my assigned territory of California, Arizona and Nevada.• Top performer on my team for 2009 and 2011 through 2014.• Selected to participate in the GE Leadership Development Program out of thousands of employees and graduated in the top 5 out of 85 participants in 2014. • Led projects to simplify operating processes and eliminate waste for the team and division through SimpLean projects with a total annualized reduction of cycle time of 9,248.4 hours and 13,789 hours in wait time a year.• Coached team members on SimpLean projects and recognized with SimpLean coach award in 2015.• First two SimpLean projects were presented by the Vice President of Global Operations and the President and CEO of GE Capital at the 2011 GE Capital Global Leadership Conference as examples of exceptional projects that have made a great impact. • Appeared as a representative of GE Capital and won several court cases and negotiated numerous medication hearings totaling over $8.9 million awarded to GE. • GE Capital Chairman’s award equipment finance 2013.• Over 50 Impact awards for going above and beyond normal job duties.• Produced average of 98.9% account audit review scores for 2010 through 2014.

Orange County, California, United States

Manage an in-house collection team of 15 employees and 5 satellite collection representatives to collect on purchased commercial and consumer debt portfolios prior to resale, then factor and bundle the remaining accounts and negotiate bids for sale to collection agencies and other factoring companies.• Portfolio transaction sizes from $10,000 to $2 million.• Grew the business over 200% from 2002 to a net profit of $1.8 million in 2005.• Created and executed marketing strategies to optimize market penetration, drive growth and build new client relationships while maintaining a 76% level of client retention.

Newport Beach, Ca

Manage and direct daily the sales, credit and collections departments consisting of 30 employees. Business to business and consumer sales of website development, maintenance and marketing of their website and products to the consumer.• Project Manager on the implementation of marketing strategies which included infomercial, mail and email campaigns resulting in a 300% growth of the company in one year. • Created and developed the credit and collections department where I successfully reduced DSO (Days Sales Outstanding) by 77%, identified control breaks in processes and systems, drafted policies and procedures and conducted operational risk audits.• Due to the success in developing the credit and collections departments, was promoted to also take over the sales manager role. Increased the productivity and number of calls made by the 20 inside sales representatives by over 50% in one month and increased sales by 63%.

Irvine, Ca

Responsible for the direct day-to-day management of 8-10 collectors with a portfolio of 5,000 accounts averaging $15 million (30 days to 4 years delinquent) and supervisor of 150 additional collectors.• Top ranked collections group within the company for 1997 and 1998. • Expanded productivity and dollars collected by 100% within a two-year period. • Manager of the year for 1997 and 1998.

Anaheim, Ca

Sales associate in a retail store inside of a hotel. Managerial duties were given including opening and closing procedures, inventory and marketing of the store to increase foot traffic for both hotel guests and local customers.