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Alanoud Hammad is listed as Customer Service & HR Specialist | Expert in Client Relations, Issue Resolution, and Marketing Strategies | Enhancing Customer Satisfaction and Team Engagement at Marsoom Company, a with 67 employees, based in Riyadh Region, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Alanoud Hammad.
Alanoud Hammad previously worked as Customer Service and Collections Specialist at Marsoom Company and Customer Service and Marketing Representative at Nufoth Development Company For Real Estate And Property Management. Alanoud Hammad holds Bachelor'S Degree, Psychology from Imam Muhammad Ibn Saud Islamic University.
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Experienced Customer Service and HR Specialist with over 5 years in diverse industries including real estate, construction, dermatology, and shipping. Skilled in enhancing client relationships, resolving complex issues, and driving marketing efforts. Known for utilizing emotional intelligence to improve customer satisfaction and foster positive team engagement.Proficient in streamlining processes, boosting service delivery, and supporting organizational goals. Committed to contributing to a reputable organization by leveraging a strong background in customer service, human resources, and commission-based marketing.
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A career timeline built from the work history available for this profile.
Riyadh, Saudi Arabia
• Develop and implement strategies for effective debt collection and client communication.• Utilize psychological principles to persuade debtors and develop tailored payment solutions.• Achieved a 25% increase in successful debt recoveries.• Track and analyze collection metrics to improve performance and achieve targets.
Riyadh, Saudi Arabia
• Managed client relations and marketed real estate properties, leveraging commission-based strategies to increase sales.• Increased property sales by 20% through targeted marketing and effective client interactions.• Resolved 90% of tenant complaints within 24 hours, improving overall tenant satisfaction.• Conducted market analysis to identify opportunities for expanding property portfolios.
Riyadh, Riyadh, Saudi Arabia
• Provided high-level support for shipment-related inquiries and resolved logistical issues.• Coordinated with customers and internal teams to ensure efficient delivery and customer satisfaction.• Implemented follow-up procedures to enhance service quality and reliability.
Riyadh, Saudi Arabia
• Managing client with increased patient appointment bookings by 25% through efficient scheduling and proactive client engagement.• Utilized communication skills to maintain a positive and professional clinic environment.• Assisted in marketing clinic services through client engagement and promotions.
Layla, Riyadh, Saudi Arabia
• Provided administrative support, including transaction processing and customer call management.• Assisted in HR functions, including recruitment, onboarding, and employee relations.• Streamlined administrative processes to improve operational efficiency.
Riyadh, Saudi Arabia
• Engaged with clients to manage real estate transactions and resolve issues.• Prepared detailed reports and provided strategic recommendations to enhance client satisfaction.• Supported marketing efforts to promote real estate services and drive sales.
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Alanoud Hammad works for Marsoom Company.
Alanoud Hammad is listed as Customer Service & HR Specialist | Expert in Client Relations, Issue Resolution, and Marketing Strategies | Enhancing Customer Satisfaction and Team Engagement at Marsoom Company.
Alanoud Hammad is based in Riyadh Region, Saudi Arabia while working with Marsoom Company.
Alanoud Hammad has worked for Marsoom Company, Nufoth Development Company For Real Estate And Property Management, J&T Express Middle East, Armani Clinics, and Gold Contracting Est.
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Alanoud Hammad holds Bachelor'S Degree, Psychology from Imam Muhammad Ibn Saud Islamic University.
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