I have nearly 20 years of experience in the Telecommunications and IT field. Over the past 7 years, my career has been focused on project management, particularly within agile methodologies. However, I’ve also worked in user support, sales team assistance, equipment presentations to clients and partners, feasibility studies for fiber optic networks, and IT infrastructure projects for clinics and hospitals.In addition to my professional background, I’ve worked as a taxi driver. For the past 10 years, I’ve been both a technical expert and a team manager in FUT7 (football 7-a-side), and I previously served as a referee for the Rio de Janeiro FUT7 Federation for over 5 years, officiating in more than 100 matches.All these experiences have shaped me into a customer-focused professional who strives to simplify processes for efficient delivery.