As a System Administrator, I have managed and maintained various platforms and technologies, ensuring an efficient and secure IT environment. My responsibilities include:• Administration and maintenance of virtualized environments using VMware ESX.• Management and support of Linux servers (CentOS, Debian, Ubuntu Server) and Windows Server.• Configuration and administration of networks using MikroTik and Ubiquiti Unifi devices.• Administration and optimization of server hardware, specializing in Dell PowerEdge equipment.• Support and configuration of both local and remote terminals for Windows and Mac users.• Management of WordPress websites for OSPACP, UPACP, and ESDU.• Administration of the Moodle platform for ESDU.• Administration and configuration of cloud servers using AWS.• Management and optimization of MySQL databases for detailed reporting and data analysis.• In charge of hardware purchases to ensure the availability and upgrading of equipment.This experience has allowed me to develop strong skills in system administration and complex problem-solving, contributing to the success and stability of the organization's technological infrastructure.

OSPACP Account (Obra Social del Personal Auxiliar de Casas Particulares)• Administration of AWS console• Administration of Linux servers (CentOS, Ubuntu Server)• Administration of Windows Server 2016, 2019• Administration of Tango Gestión server• Administration of Mikrotik and UniFi networks• Remote and on-site support in Windows, Linux, and macOS environments

Responsible for monitoring and managing an infrastructure of over 300 servers for Arcos Dorados, using tools such as HP OpenView Operations, Nagios, and SolarWinds. Experience in administering Active Directory and managing users through the Tango portal (Warehouse Application). Proficient in handling email systems with MS Exchange and generating tickets through the Digital Workflow platform.

• Addressed technical queries from agents regarding the technical support provided (HP-Palm).• Monitored attendance and tardiness.• Provided feedback on metrics.• Conducted up-trainings for new teams or processes.• Supervised a team of 15 people.

• Provided technical support for HP-Palm mobile devices (webOS, WM) and Palm handhelds (PalmOS).

• Provided customer support via phone or remote access.• Configured local and wireless networks, routers, switches, modems, wireless/cable network adapters, wireless cameras, game adapters, music bridges, VoIP, and print servers.• Sold technical support services for out-of-warranty products and promoted product sales.

• Handled cash register transactions.• Managed payments to suppliers.• Conducted cash audits, inventories, organized the store, and controlled stock.• Supervised 2 employees and attended to customers when needed.• Products: stationery, household items, decor, appliances, and telephony.