Alan Perri Email & Phone Number

Chicago, Il, Us

Waukegan, Illinois, Us

We work hard to support our customers by providing exceptional service, knowledge and support. We offer the top brands in construction and turf equipment including: CASE, KUBOTA, WACKER NEUSON, STIHL, and JACOBSEN.Contact Burris Equipment at one of three Illinois locations: Waukegan, Ingleside & Joliet. Our equipment specialist will help you get the job done. With our large selection of new equipment, used equipment, rental, parts and services, we are your complete one-stop shop.

Houston, Texas, Us

America’s largest independently-operated material handling and rental source. We promote a culture that embodies our core values — a passion to perform, the trust and power to act, responsibility for those actions, and the enjoyment of what we do every day.

Franklin Park, Illinois, Us

Lead the Field Service Dispatch initiatives encompassing supervision, customerservice, project management, problem resolution and strategy through to completion.

Corporate Operations Analyst:I expanded my experience in leadership and team building after being selected as the Operations Excellence Lead which partnered with C-Level executives, Vice Presidents, Managers and Supervisors to tackle multiple initiatives. We worked with all levels of the organization on making work better. Leveraging Operational Excellence tools and theory, achieved company goals through clear visual representation of current state. Accomplished concurrently while managing a $750K credit card line including administration of the program and processing. Also had fun preparing reports for Operations (Parts and Service) and Executive Teams to analyze data and provide key early triggers before they become larger issues.Service Manager:Oversaw budgeted $1M service management operations and maintained P&L accountability for the Chicago region. Led a team of 7 forklift technicians to reduce monthly work in process $31K, complete OEM online training, and created a culture of customer service excellence, conscientiousness and profit.

Livonia, Mi, Us

Oversaw $3M multi-site rental operations. Maintained P&L accountability for the Chicago region comprised of 3 branches. Cultivated customer relationships and worked with sales staff, hands-on, to develop programs and promotions that would increase revenue. Forged partnerships with vendors and internal departments to achieve best in class customer service producing comments such as "Once again thank you for all your help. I WISH ALL OF MY VENDORS could take a lesson or two from you on customer service". Provided report analysis and recommend asset acquisitions that would best utilize assets and meet the needs of client base. Increased revenue allowing for additional staff members whom I trained and mentored. Selected to lead Wellness Committee for the Itasca branch

Provided consultative solutions and expert equipment selection advice to rental customers. Partnered with sales team to develop promotions to increase revenue. Performed all departmental invoicing and reporting coupled with report analysis and recommendation of asset acquisitions that would best utilize and meet the needs of client base. I also enjoyed assisting the CEO with used sales including building an inventory management system, focusing on ROI maximization and developing and implementing an eCommerce website.

Menlo Park, Ca, Us

Various contracted assignments for administrative support positions including data entry, customer service, call center and office support.

Began as a data entry clerk, in a short time was promoted to customer service, then production assistant and finally media design. Prepared custom reports for Production Manager and suggested an alternate process that resulted in 50% savings. Implemented an electronic item entry request which allowed submission and response via email saving time and increasing productivity. Enjoyed assisting HR Department with organizing company functions such as annual summer picnic.

Bachelor Of Science, Business Administration

Associate In Arts, General Business