Alan Perri Email and Phone Number
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Alan Perri personal email
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Successful multi-site operations management with 18+ years of progressive equipment material handling experience encompassing Rental, Service, Parts, Accounting, Customer Relationship and Sales. Results driven individual with the ability to lead, manage, and promote a profitable and competitive customer oriented operation. Company focused with a record of consistent improvement of revenues, and cost reduction through the development and enhancement of systems and policies. Hands-on professional with retail sales experience and a passion for success.An example of what I'm passionate about:In one of my first professional experiences, they were using paper contracts to rent all of their industrial equipment. It was a slow and cumbersome process so we needed to find a better way and going electronic was the answer. A design team created the form and I created, managed and implemented the development and training of the process. The company realized a reduction in cost of approximately $50,000 and it put time back into everyone's schedule because we no longer had to spend time making duplicates at the copy machine. We also sped up the billing process because the system was primed with all the information needed to start the contract - all we had to do was confirm the equipment was delivered and then press GO!
Burris Equipment
View- Website:
- burrisequipment.com
- Employees:
- 49
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Burris EquipmentChicago, Il, Us
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Branch Rental ManagerBurris Equipment Aug 2021 - PresentWaukegan, Illinois, UsWe work hard to support our customers by providing exceptional service, knowledge and support. We offer the top brands in construction and turf equipment including: CASE, KUBOTA, WACKER NEUSON, STIHL, and JACOBSEN.Contact Burris Equipment at one of three Illinois locations: Waukegan, Ingleside & Joliet. Our equipment specialist will help you get the job done. With our large selection of new equipment, used equipment, rental, parts and services, we are your complete one-stop shop.
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Service Shop ManagerEquipment Depot Nov 2018 - Aug 2021Houston, Texas, UsAmerica’s largest independently-operated material handling and rental source. We promote a culture that embodies our core values — a passion to perform, the trust and power to act, responsibility for those actions, and the enjoyment of what we do every day. -
Service OperationsNational Lift Truck, Inc. Jul 2016 - Nov 2018Franklin Park, Illinois, UsLead the Field Service Dispatch initiatives encompassing supervision, customerservice, project management, problem resolution and strategy through to completion. -
Service Operations Manager | Corporate Operations Analyst And Operational Excellence CoachKmh Systems, Material Handling Equipment & Service Solutions - Elgin, Il Oct 2014 - Jun 2016Corporate Operations Analyst:I expanded my experience in leadership and team building after being selected as the Operations Excellence Lead which partnered with C-Level executives, Vice Presidents, Managers and Supervisors to tackle multiple initiatives. We worked with all levels of the organization on making work better. Leveraging Operational Excellence tools and theory, achieved company goals through clear visual representation of current state. Accomplished concurrently while managing a $750K credit card line including administration of the program and processing. Also had fun preparing reports for Operations (Parts and Service) and Executive Teams to analyze data and provide key early triggers before they become larger issues.Service Manager:Oversaw budgeted $1M service management operations and maintained P&L accountability for the Chicago region. Led a team of 7 forklift technicians to reduce monthly work in process $31K, complete OEM online training, and created a culture of customer service excellence, conscientiousness and profit.
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Multi-Site Rental Operations ManagementAlta Equipment, Material Handling And Construction Equipment - Itasca, Il Jan 2010 - Oct 2014Livonia, Mi, UsOversaw $3M multi-site rental operations. Maintained P&L accountability for the Chicago region comprised of 3 branches. Cultivated customer relationships and worked with sales staff, hands-on, to develop programs and promotions that would increase revenue. Forged partnerships with vendors and internal departments to achieve best in class customer service producing comments such as "Once again thank you for all your help. I WISH ALL OF MY VENDORS could take a lesson or two from you on customer service". Provided report analysis and recommend asset acquisitions that would best utilize assets and meet the needs of client base. Increased revenue allowing for additional staff members whom I trained and mentored. Selected to lead Wellness Committee for the Itasca branch -
Multi-Site Rental Operations ManagementUnited Lift Truck, Material Handling And Construction Equipment - Bellwood, Il Jul 2004 - Feb 2010Provided consultative solutions and expert equipment selection advice to rental customers. Partnered with sales team to develop promotions to increase revenue. Performed all departmental invoicing and reporting coupled with report analysis and recommendation of asset acquisitions that would best utilize and meet the needs of client base. I also enjoyed assisting the CEO with used sales including building an inventory management system, focusing on ROI maximization and developing and implementing an eCommerce website.
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Office Professional | Customer ServiceOfficeteam, Specialized Administrative Staffing - Oakbrook Terrace, Il 2002 - 2004Menlo Park, Ca, UsVarious contracted assignments for administrative support positions including data entry, customer service, call center and office support. -
Media Design Assistant, Production Planning Assistant, Data Entry Clerk | Customer ServiceAgi Media: A Mead Westvaco Resource, Media Packaging – Melrose Park, Il 1999 - 2002Began as a data entry clerk, in a short time was promoted to customer service, then production assistant and finally media design. Prepared custom reports for Production Manager and suggested an alternate process that resulted in 50% savings. Implemented an electronic item entry request which allowed submission and response via email saving time and increasing productivity. Enjoyed assisting HR Department with organizing company functions such as annual summer picnic.
Alan Perri Skills
Alan Perri Education Details
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Elmhurst UniversityBusiness Administration -
College Of DupageGeneral Business
Frequently Asked Questions about Alan Perri
What company does Alan Perri work for?
Alan Perri works for Burris Equipment
What is Alan Perri's role at the current company?
Alan Perri's current role is Operations Management, Continuous Process Improvement, Operations Analyst, Operations Excellence.
What is Alan Perri's email address?
Alan Perri's email address is al****@****pot.com
What schools did Alan Perri attend?
Alan Perri attended Elmhurst University, College Of Dupage.
What skills is Alan Perri known for?
Alan Perri has skills like Customer Service, Team Building, Inventory Management, Account Management, Customer Satisfaction, Purchasing, Negotiation, Operations Management, Leadership, Sales, Microsoft Excel, Sales Management.
Who are Alan Perri's colleagues?
Alan Perri's colleagues are Phil Logsdon, Peter Jarvis, Mike Zenner, Chris May, George Ohara, Joe Glasel, Matthew Petersen.
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