Alan Norton - Mcicm Email & Phone Number

Camberley, England, United Kingdom

Harrow, United Kingdom

• The analysis of financial risk on behalf of clients who extend credit in the B2B environment.• Scorecard development; helping customers design scorecards for use in con-junction with automated credit decision software.• Assisting clients with business intelligence / information regarding credit, fraud and risk management.• Design and deliver bespoke training programmes in commercial fraud and credit risk for my clients. • Development and use of a tool for profiling fraudulent… Show more • The analysis of financial risk on behalf of clients who extend credit in the B2B environment.• Scorecard development; helping customers design scorecards for use in con-junction with automated credit decision software.• Assisting clients with business intelligence / information regarding credit, fraud and risk management.• Design and deliver bespoke training programmes in commercial fraud and credit risk for my clients. • Development and use of a tool for profiling fraudulent characteristics within the UK business population, by identifying key elements and patterns within a ‘big data’ structure.• Lead in the development of internal systems to automatically flag suspect commercial activity.• Coordinate, host and present at industry related credit forums.• Fraud training, designing and running of commercial fraud training programmes. Show less

Harrow, United Kingdom

• Established customer relationships, managed expectations and enhanced the customer experience, ensuring consistent customer contact was achieved through service levels and productivity measures• Provided value added consultancy services• Supported the development of suitable sales and marketing collateral promoting services• A proven track record demonstrating a thorough understanding of credit management services and solutions• Strong relationship manager skills and… Show more • Established customer relationships, managed expectations and enhanced the customer experience, ensuring consistent customer contact was achieved through service levels and productivity measures• Provided value added consultancy services• Supported the development of suitable sales and marketing collateral promoting services• A proven track record demonstrating a thorough understanding of credit management services and solutions• Strong relationship manager skills and demonstrated ability to communicate and influence at all levels within the organisation• Effectively managed multiple priorities and projects• Excellent internal and external stakeholder communication skills. Show less

Harrow, United Kingdom

• Company expert for the Maxcredible system in the UK and Ireland, responsible for service delivery in line with agreed Service Level Agreements• Writing credit policies, review terms and conditions and design credit application processes for clients • Service delivery in line with agreed Service Level Agreements• Supported the sales function with new contracts through mapping and designing processes Authored credit policies, reviewed terms and conditions and designed credit… Show more • Company expert for the Maxcredible system in the UK and Ireland, responsible for service delivery in line with agreed Service Level Agreements• Writing credit policies, review terms and conditions and design credit application processes for clients • Service delivery in line with agreed Service Level Agreements• Supported the sales function with new contracts through mapping and designing processes Authored credit policies, reviewed terms and conditions and designed credit application processes for clients Show less

Hendon

• To act as a focal point for people in the IT, Telecommunications, Petroleum, Steel and Timber Industry Sectors, gathering and disseminating data to help Credit Mangers minimise risk.• Management of the department team members including annual assessments, training programmes and salary reviews.• To analyse and examine company accounts and financial structures.• To organise and chair credit forum meetings on both a UK and European scale.• To communicate on an ongoing basis with… Show more • To act as a focal point for people in the IT, Telecommunications, Petroleum, Steel and Timber Industry Sectors, gathering and disseminating data to help Credit Mangers minimise risk.• Management of the department team members including annual assessments, training programmes and salary reviews.• To analyse and examine company accounts and financial structures.• To organise and chair credit forum meetings on both a UK and European scale.• To communicate on an ongoing basis with customers in order to accept value added data or disseminate information.• To undertake client visits and attendance at Industry Group Meetings as required and assisting in the production of any documentation / products required for these events.• To support the sales team in prospecting for new clients and retaining existing members.• To assist in the development and building of the Industry Related Database. Show less

Hendon

St Albans, United Kingdom

Milton Keynes, United Kingdom

B.Sc. Hons

Education record