Alan Norton - Mcicm Email & Phone Number

Camberley, England, United Kingdom

Harrow, United Kingdom

• The analysis of financial risk on behalf of clients who extend credit in the B2B environment.
• Scorecard development; helping customers design scorecards for use in con-junction with automated credit decision software.
• Assisting clients with business intelligence / information regarding credit, fraud and risk management.
• Design and deliver bespoke training programmes in commercial fraud and credit risk for my clients.
• Development and use of a tool for profiling fraudulent… Show more
• Development and use of a tool for profiling fraudulent characteristics within the UK business population, by identifying key elements and patterns within a ‘big data’ structure.

Harrow, United Kingdom

• Established customer relationships, managed expectations and enhanced the customer experience, ensuring consistent customer contact was achieved through service levels and productivity measures
• Provided value added consultancy services
• Supported the development of suitable sales and marketing collateral promoting services
• A proven track record demonstrating a thorough understanding of credit management services and solutions
• Strong relationship manager skills and… Show more
• Strong relationship manager skills and demonstrated ability to communicate and influence at all levels within the organisation

Harrow, United Kingdom

• Company expert for the Maxcredible system in the UK and Ireland, responsible for service delivery in line with agreed Service Level Agreements
• Writing credit policies, review terms and conditions and design credit application processes for clients
• Service delivery in line with agreed Service Level Agreements
• Supported the sales function with new contracts through mapping and designing processes Authored credit policies, reviewed terms and conditions and designed credit… Show more
• Supported the sales function with new contracts through mapping and designing processes Authored credit policies, reviewed terms and conditions and designed credit application processes for clients Show less

Hendon

• To act as a focal point for people in the IT, Telecommunications, Petroleum, Steel and Timber Industry Sectors, gathering and disseminating data to help Credit Mangers minimise risk.
• Management of the department team members including annual assessments, training programmes and salary reviews.
• To analyse and examine company accounts and financial structures.
• To organise and chair credit forum meetings on both a UK and European scale.
• To communicate on an ongoing basis with… Show more
• To communicate on an ongoing basis with customers in order to accept value added data or disseminate information.

Hendon

St Albans, United Kingdom

Milton Keynes, United Kingdom

B.Sc. Hons

Education record