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Alan Rivera is listed as Support Manager and Product Owner at Emphasys Software based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Alan Rivera.
Alan Rivera previously worked as Software Support Manager and Product Owner at Emphasys Software and Field Inspector (Roof Consulting Division) at Florida Tec. Alan Rivera holds Bachelor Of Business Administration, Human Resource Management from Florida International University.
Alan Rivera is a Support Manager and Product Owner at Emphasys Software.
Listed skills include Professional Services, Software Support, Customer Service, Training, and 22 others.
A career timeline built from the work history available for this profile.
Miami, FL
Oversaw Support Operations, working with three product suite teams Guided and arranged process flows for the operations of the business Delivered on-site, web, and conference trainings and demos Provided Discovery and Implementation services for enterprise solutionsDesigned software via business process evaluations
Provided roof consulting services (visiting projects, meeting with clients)Performed field roof testing, home inspections, lab testingActively looked for leads (through warm network, referrals of clients, tradeshows)Prepared reports for the Roof Consultant and Engineer Provided administrative support
Miami, FL
Managed unemployment hearing preparation between company and state agencies Gave support to HR team and related HR programsReceived employee issues and resolved accordingly Worked with field management to achieve better business performanceDeveloped an internship agenda which included every corporate departmentCompleted research determining cost-benefit of.
Miami/Fort Lauderdale Area
Fostered relationships with clients, meeting their business needs with committed serviceManaged distribution of OMP racing safety gear products to dealers throughout the United States (& the Americas) Assisted in the supervision of company warehouseContributed to the research & development of new clients, market, & business opportunitiesManaged online.
Miami/Fort Lauderdale Area
Developed & established reporting systemsPrepared reports stating the estimated home damages Assisted in the determining of home damagesTrained others in using systems
Miami, FL
Assisted CEO with daily business operations Handled various customer relationsActive as salesman looking for potential leads Installed internet equipment
Miami/Fort Lauderdale Area
Handled money transactions Responsible for creating exceptional relationships with customersPrepared register for the day and checked for discrepancies at closing time Maintained a complete understanding of product knowledge
Suitland, MD
Audited invoices from a range of servicesBalanced unused funds of Census Divisions' projectsAssisted in the A-123 Government-wide initiative Prepared audit findings reports
Quick answers generated from the profile data available on this page.
Alan Rivera is listed as Support Manager and Product Owner at Emphasys Software.
Alan Rivera is based in Miami, Florida, United States.
Alan Rivera has worked for Emphasys Software, Florida Tec, Areas Usa, Omp America, and Claims Support, Inc..
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Alan Rivera holds Bachelor Of Business Administration, Human Resource Management from Florida International University.
Alan Rivera is listed with skills including Professional Services, Software Support, Customer Service, Training, Troubleshooting, Public Speaking, Team Building, and Public Relations.
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