Alan Albright

Alan Albright Email and Phone Number

Senior Manager, Information Technology GSC at HD Supply Facilities Maintenance @ HD Supply
Alan Albright's Location
Atlanta Metropolitan Area, United States, United States
Alan Albright's Contact Details
About Alan Albright

Experienced, results-oriented executive with a 25 year track record of driving improvements in the performance of technical service/customer support personnel through the use of proven methodologies and strategies. Demonstrated success in aligning the company’s revenue generating needs to the support organizational goals. Expertise in identifying process improvement opportunities and the development of customer satisfaction programs. Ability to liaison with multiple business units to ensure the support organization’s goals are in line with other organizational service needs. Exceptional motivator of service-driven teams providing customized programs which increase operational efficiency. Hands-on leadership with a commitment to continual process improvement developed by a management style derived from customer driven leadership principles.Talented and personable professional committed to making integrity and customer service prime differentiators in a competitive market place. Keen focus on ensuring lasting relationships with new and existing customers through careful listening, attention to detail, and service delivery that exceeds expectations.

Alan Albright's Current Company Details
HD Supply

Hd Supply

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Senior Manager, Information Technology GSC at HD Supply Facilities Maintenance
Alan Albright Work Experience Details
  • Hd Supply
    Senior Manager, Information Technology
    Hd Supply Jul 2019 - Present
    Atlanta, Georgia, Us
    View
  • Mckesson
    Senior Manager Cloud Operations
    Mckesson Aug 2017 - May 2019
    Irving, Texas, Us
    Responsible for the successful, continuous operations of all private cloud services including the development of automations, monitoring, reporting, troubleshooting and repair of the cloud environment. On-going support and direction for the overall management of multiple infrastructure technology domains and project initiatives. Accountability for the day-to-day operations and improvement of outsourced cloud operations providers and vendors. Governance of identified KPIs and SLAs defining partner success and customer satisfaction.
    View
  • Intradiem
    Director , Technical Support
    Intradiem Nov 2015 - Oct 2016
    Marietta, Georgia, Us
    Responsible for executing the day-to-day customer service/support strategy and practices that create customer satisfaction and improve the customer support experience with a primary focus on building customer confidence in the technical support team’s ability to exceed defined service level agreements (SLAs).
    View
  • Equisys, Inc.
    Director Of Customer Support & Technical Services
    Equisys, Inc. Jan 2000 - Oct 2015
    Responsible for ensuring customer satisfaction through the management and resolution of customer product issues with a primary focus on building the customer mindset to recognize value in our services.

Alan Albright Skills

Cloud Computing Saas Enterprise Software Sharepoint Vmware Windows Server Solution Selling Active Directory Account Management Technical Support Microsoft Dynamics Leadership Crm Strategic Partnerships Business Development Microsoft Azure Microsoft Office 365 Migration Technical Services Department Budgeting Management Professional Services Salesforce.com Business Analysis Software As A Service Project Management Crm Program Management Business Development/relationship Management Strategy And Strategic Planning Client Services Client Relations People Management People Development Coaching

Alan Albright Education Details

  • Kennesaw State University
    Kennesaw State University
    Management Information Systems
  • Ball State University
    Ball State University
    Biology

Frequently Asked Questions about Alan Albright

What company does Alan Albright work for?

Alan Albright works for Hd Supply

What is Alan Albright's role at the current company?

Alan Albright's current role is Senior Manager, Information Technology GSC at HD Supply Facilities Maintenance.

What is Alan Albright's email address?

Alan Albright's email address is aa****@****sys.com

What is Alan Albright's direct phone number?

Alan Albright's direct phone number is +177077*****

What schools did Alan Albright attend?

Alan Albright attended Kennesaw State University, Ball State University.

What are some of Alan Albright's interests?

Alan Albright has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Alan Albright known for?

Alan Albright has skills like Cloud Computing, Saas, Enterprise Software, Sharepoint, Vmware, Windows Server, Solution Selling, Active Directory, Account Management, Technical Support, Microsoft Dynamics, Leadership.

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