* Develop and maintain automated tests using Selenium WebDriver, Selenium Grid, Docker, Gitlab CI, Python, pytest.* Track and create bugs across multiple operating systems/environments.* Regression testing via manual tests.* JIRA, Confluence, Git implementations for issue tracking, documentation, and version control.

• Onboarding/offboarding of employees in Microsoft Exchange via Active Directory and 365 Admin Center• Active Directory: Distribution groups, permissions assignments, email forwarding, etc. • Diagnosing, troubleshooting, and resolving work requests for software issues serving both on-site and remote employees • Setup, configuration, and maintenance of hardware: printers, A/V solutions, conference room equipment • Imaging and configuration of Laptops and Desktops across Windows and OS X • Research and implementation of cold storage solution using AWS S3 Glacier• Logging and maintenance of IT equipment inventory via SnipeIT• Employee desk phone setup and support: Altigen, PolyCom, Max Administrator

* Quality testing of audio technology devices, ranging from high end DJ and music production gear to audio install equipment and consumer audio products* Creation and implementation of test documentation including complete regression* Full product life cycle testing from hand made samples to mass produced for market* Technologies and communication protocols including touch screen, GUI interaction, computer and device connectivity, driver integration, MIDI, SYSEX, controller and audio firmware * Use case testing scenarios to root out issues that are not covered with typical regimented regression tests* Development of internal logging and tracking software tool for repetitious endurance product testing* Work closely with product development and engineering teams to devise test procedures that improve the product and ease the discovery of bugs or other product faults before they head to market* Continued testing of all aspects of equipment, updates, and other associated technologies post mass production to ensure customer satisfaction

2011Mix EngineerMarcia J. Ball - "Unveiled" AlbumReleased on P9MG Label