Alan Strawn Email & Phone Number

Georgia, United States

Denver, Co, Us

Atlanta, Georgia, Us

Cincinnati, Ohio, Us

Oklahoma City, Oklahoma, Us

Utilized excellent networking, marketing, and customer service skills to establish and maintain profitable relationships with clients.Advocated for clients by helping them to navigate the complexities of the payments processing industry, insulating them from the worries, issues, and problems typically associated with these areas of their businesses. Provided expert advice to merchants of all types regarding the use of Heartland's technology to improve their company's profitability by moving their money as economically, securely, and efficiently as possible.

Instructor of Marketing and ManagementDeveloped program syllabi, goals, and objectives.Prepared and executed lesson plans and monitored students' progress. Researched and developed interesting supplemental materials designed to draw students in and assist them in grasping critical concepts.Instrumental in recruitment and retention of students.Monitored program compliance with Georgia Department of Technical Adult Education (DTAE), institutional, and accreditation requirements.Gained certification from the Georgia DTAE to teach the Certified Customer Service Representative program, which is designed to provide local industry a tool with which to train staff in how to efficiently, effectively, and professionally deal with their customer base.

Researched and implemented programs related to the economical operation of a fleet of over 200 trucks.Oversaw the compilation of complete, timely, and accurate trip records required for the fleet and filed the quarterly IFTA Fuel Tax Returns required by the United States Government.Utilized excellent team-building, organizational, and marketing skills to orchestrate the election of our Company's president to the office of Mayor of the City of Hazlehurst.

Us

Mentored new hires, training them in company policy, product knowledge, sales techniques, and customer service.Accurately assessed the requirements of customers and recommended the product or service best suiting their needs, resulting in higher profits, lower returns, and increased customer satisfaction.Steadily ranked in the top ten percent of the Southeast Division in customer service surveys.

Effectively negotiated and executed purchase contracts for industrial packaging, supplies, and raw materials for seven industrial fabrics and fibers manufacturing plants located in four states.Partnered with Amoco plant engineers to standardize specifications for packaging and materials requirements between plants, resulting in significant increases in efficiency and substantial cost-savings.New pricing negotiated after standardization of materials and vendor consolidation resulted in cost-savings of over $1,000,000 annually.

Purchased computer hardware and software for seven manufacturing locations and three administrative locations.Negotiated favorable pricing for all equipment, installations, and service agreements.

Consistently exceeded assigned production quotas and quality requirements.Reduced waste levels to exceed company standards while achieving a safety record of zero recordable or lost-time accidents.Conducted production, quality, and safety meetings.

Bachelor Of Business Administration (Bba), Marketing

Associate Of Science (A.S.), College Of Nursing

Diploma, Residential Construction 2004