Alan Swanson Email & Phone Number

Seattle, Wa, Us

• Lead team of direct reports within greater Program Management organization• Manage $4.1M account portfolio, conducting comprehensive risk assessments, optimizing resource allocation, and meticulously planning timelines throughout program lifecycles• Manage workflow of remote, cross-functional teams of 9+ staff across 5 specialized departments, observing strict deadlines and ensuring delivery of first-rate services to patients and pharmaceutical clients

• Recipient of first-ever Employee of the Year award based on embodiment of company core values• Account lead for patient engagement initiatives across high-profile commercial pharmaceutical accounts• Manage development, organic growth and renewal of annual contracts while leading cross-functional teams

• Internal and client-facing lead for patient-centered advocacy and multimedia marketing projects• Own $2.0M portfolio across ten pharmaceutical brands and clinical divisions, including risk assessment, resource allocation, and timeline planning throughout program lifecycle• Manage workflow of cross-functional teams of 6-8 staff across 5 departments, observing strict deadlines and ensuring delivery of consummate services to patients and pharmaceutical clients

Los Angeles Metropolitan Area

• Promoted GT’s Synergy kombucha to English- and Spanish-speaking customers at Southern California beaches, parks, and grocery stores, including Vallarta Supermarkets, Whole Foods, and Sprouts• Maintained 70% conversion rate across all in-store product demonstrations

Greater Los Angeles Area

• Managed Individualized Education Program (IEP) caseload of twenty-eight students, grades 9-12, using data management system to report and analyze student data• Leveraged Spanish fluency and knowledge of content differentiation to create meaningful instructional programs for students and families• Lead teacher and co-teacher for English, Social Studies, Algebra, and Learning Support classes• President of School Site Council, responsible for leading committee of school staff, parents and students • Member of Senior Committee, whose responsibilities include planning graduation and other senior events with a limited budget

Greater Los Angeles Area

Renton, Washington

• Coordinated sexual assault trauma response services for youth and adult English- and Spanish-speaking clients, specifically therapy and legal advocacy.• Member of Dando Voz team, focusing on both providing culturally- and linguistically-responsive service to Spanish-speaking clients and creating a Spanish-accommodating work environment.• In conjunction with Executive Director Mary Ellen Stone and board members, participated in 2017 Sexual Assault Lobby Day in Olympia, WA, advocating for updated SAPO (Sexual Assault Protection Order).• Selected by External Relations team to read short personal statement in Spanish at annual fundraising breakfast, during which the agency raised over $500,000.• Perform general administrative duties including answering phones, greeting clients, and processing mail.

Bellevue, Wa

• Assist customers according to Nordstrom’s exceptional customer service standards.• Processed in-store, online, and phone purchases.• Consistently among highest-ranked in department sales during fast-paced Anniversary Sale in July and holiday rush in December.

La Pintana, Región Metropolitana, Chile

• Collaborate with full-time English teacher at Colegio Simón Bolívar to execute classes for 5th-12th grade students.• Lecture and lead activities almost exclusively in Spanish to accommodate students' proficiency level.• Invited by InterExchange to represent its Chile program as an Ambassador Blogger, submitting written content and pictures.• Planifica y hace clases junto con la profesora de inglés de jornada completa, trabajando con alumnos entre 5to básico y 4to medio.• Hace todas las lecciones casi exclusivamente en español, según la habilidad de los alumnos.

University Of Southern California

• Please see under Projects for a more thorough description of the course and campaign.

Master Of Arts, Urban Education And Leadership

MA, Urban Education | Language and Culture Emphasis (Spanish) GPA: 4.0 Master's Project: "'I have bigger feelings for it': Investigating.

Bachelor Of Arts (B.A.), Philosophy, Politics, And Law // Advertising Minor, Magna Cum Laude

Activities and Societies: Mortar Board, Troy Tones A Cappella