Alan Swenson Email and Phone Number

I have worked with hundreds of healthcare systems, helping them provide their clinicians with a fully integrated interoperability solution to access patient records from outside organizations.• Coordinate connectivity and build relationships between Epic and multiple EHR vendors, PHR systems, HIEs, HISPs, payors, and government agencies• Oversee Epic’s development and support for the Carequality framework and our communication with all Epic customers. Determine development prioritization to meet customer need• Transform patient consent models, working through the numerous legal, compliance, and risk departments at various organizations to remove barriers to sharing patient information• Regularly hold “Talk Interoperability” calls with executive leadership across the Epic community, helping organizations determine long-term vision for interoperability initiatives and understand how well their organizations are doing with interoperability today• Demo Epic’s interoperability solutions to customer executives, IT and physician leadership• Lead interoperability sessions at Epic’s annual User Group Meeting (UGM) and Expert Group Meeting (XGM), sharing customer successes and future interoperability vision with hundreds of session attendees• Understand the complexities of Meaningful Use (MU) requirements as defined by the federal government, particularly those dealing with electronic exchange of patient data• Pushing to break the stereotype of Epic as a closed system by setting up dozens of point-to-point connections between Epic customers and the DoD, VA, SSA, HISPs, local HIEs, as well as other EHR vendor systems such as Cerner, Greenway, athenahealth, NextGen, eClinicalWorks, and GE Healthcare• Formed an Install Success Council at Epic to review the implementation of Epic’s interoperability solutions for newly installing organizations to ensure they will be successful from the first day they start using the software

Coordinated the support of all Epic software applications for a large healthcare organization, ensuring all projects stayed on course to help make the customer successful with their Epic software. Primary point of contact for all escalations (technical, personnel, or otherwise). Worked directly with customer executive leadership to define and accomplish organization-level, long-term objectives to improve the quality of care provided to their patients.