Alan Tsang Email & Phone Number

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

• Direct team of analysts toward assessing field quality and reliability performance of storage products• Define strategy and support plans for HDD fleet management at major cloud storage providers

Greater Minneapolis-St. Paul Area

• Led field analytics team to quantify storage device use conditions and support customer fleet health management• Acted as the primary technical customer interface with best-in-class fleet health reporting for a major cloud storage provider• Chaired regular meetings with analytics functions across the company to share findings and techniques• Summarized field learning to inform upstream design decisions and quality system methodology• Maintained integrity of log contents and data infrastructure together with other analytics teams• Estimated risk exposure using field projections during quality escalations

Greater Minneapolis-St. Paul Area

• Managed validation testing and qualification activities across US design center and Asia factory site throughout the product development process for a mission critical enterprise hard drive product.• Produced documentation and deliverables at key phase milestones of the product development process, as well as weekly communications to the executive leadership team.• Led failure analysis discussions toward root cause understanding and evidence-based fix effectiveness estimation.• Achieved quality targets for all parts of the life cycle “bathtub curve” three months earlier than initial program schedule.

Greater Minneapolis-St. Paul Area

• Identified critical-to-reliability metrics for hard disc drive mechanical components via requirements flow down early in the development cycle.• Developed new component-level tests with appropriate specifications to assess reliability and to validate product service life in customer use environments.• Collaborated with design and supplier engineers to implement new reliability test processes at component suppliers.• Traveled to perform cross functional audits at suppliers and conduct thorough reviews of process FMEAs.• Created fault analysis framework to identify reliability risks and influence design process.

Greater Minneapolis-St. Paul Area

• Developed variables-data, test-to-failure methodologies to project mechanical reliability with statistical confidence prior to clinical release of revolutionary Reveal LINQ™ implantable cardiac monitor and corresponding implant tools.• Identified product/system use conditions and failure modes for risk assessment during the design phase.• Designed experiments to characterize performance sensitivities versus design and process variables.• Drove implementation of design-for-reliability best practices through proactive collaboration with design and assembly process teams.• Traveled to manufacturing facility in Europe to conduct design review and support production ramp activities.• Planned and executed qualification and reporting for regulatory submissions toward worldwide market launch of Reveal LINQ miniature implantable cardiac monitor.• Evolved organizational framework for defining environmental design input requirements via lifecycle assessment of device use conditions and related regulatory standards.• Volunteered as change leader to develop and execute grassroots effort to drive culture change toward a more nimble and efficient organization.

Greater Minneapolis-St. Paul Area

• Performed as key member of hard drive product development team focused on planning, integration, and volume launch of next generation enterprise hard drive with specific reliability, quality and performance targets.• Managed manufacturing and assembly transition from US development build site to factories in Asia.• Tracked and organized measures for chemical and particulate contamination mitigation during drive assembly.• Trained Asia factory personnel on product design and production details.• Troubleshot production issues as manufacturing volume ramps.

Greater Minneapolis-St. Paul Area

• Managed system-level design and development of mechanical subassembly for three generations of hard drive products. Activities include project planning to meet product launch schedule, engineering verification testing, performance optimization, failure analysis, production troubleshooting, yield improvement, and parametric analysis.• Engaged with functions across the organization on supplier and customer communication, quality and reliability engineering, cost management, and resource prioritization.

Greater Minneapolis-St. Paul Area

• Tested head-gimbal suspension subassemblies for windage resonance response using laser Doppler vibrometry.• Developed metrology on optical profiling machine for suspension geometry inspection.

Greater Minneapolis-St. Paul Area

• Designed and optimized head-disc assembly parts on numerous products, including top covers, air flow management devices, filtration and desiccation components.• Managed part changes while meeting needs of product, materials and quality groups.• Invented and patented several airflow and environmental control parts.

Syracuse, New York Area

• Teamed with product and development engineers on numerous projects pertaining to cost improvement, factory support/quality and reliability issues.• Modeled compressor performance using thermodynamics theory for optimization and cost-benefit analysis.• Evaluated design and tolerance changes in qualification process for next generation compressors.• Coordinated testing of screw compressors on calorimeters for performance evaluation in above projects.• Accomplishment: Received two Engineering Employee Appreciation Program awards for teamwork, communication, dependability, adaptability, and extra effort.

Bsme

Education record

International Baccalaureate