Alan Wigham Email & Phone Number

Dalgety Bay, Scotland, United Kingdom

Perth, United Kingdom

AgileCadence is a leading provider of tailored, business focussed solutions for Microsoft Dynamics AX and Microsoft Dynamics 365 for Finance and Operations (MSDyn365FO) customers. We help businesses of all sizes to succeed by improving their Application Lifecycle Management processes and DevOps capabilities. By streamlining processes and improving customer experiences, we can help you to deliver growth.Whether you are looking to extend the lifecycle of Microsoft Dynamics AX, want to implement MSDyn365FO or need a specialised Managed Service, the team at AgileCadence will take the next step to automation and quality, improving efficiency, saving you time, reducing costs and increasing the effectiveness of your business application.

Glasgow, United Kingdom

Managing upgrades to the IT infrastructure, including data centre and cloud service migration.Project managing the relocation of the head office.

United Kingdom

• The provision of an outstanding support network to all staff for all business systems, processes and infrastructure. Ensuring users realise the benefits of technology.• Management of a Network support team in the provision of IT problem resolution, system administration and IT infrastructure strategy.• Ensuring a continuous and effective IT system service with high availability, managing outages and upgrades so as not to affect the business.• Developing and monitoring strong working relationships with client facing teams through direct contact, dialogue and formal planning meetings. • Managing day-to-day operation of a multi-site network (6 sites, 130+ users). • Development, Installation and management of servers and network infrastructure in line with the business needs but within available resource.• Managing allocated IT budget making recommendations for current needs and future developments. • Identification and management of risks and business continuity challenges through active planning and change control.• Maintaining an effective helpdesk system, to manage service levels, problem resolution and root-cause analysis (RCA).• Writing and developing databases requested by staff using .NET, SQL 2005 and IIS. An example is the creation of a web based referral database that automates the client referral process between teams and allows tracking and reporting on these referrals. This had a direct impact on the average amount that customers spent with us.• Implementation and management of a company-wide disaster recovery plan which includes fast backups that are achieved via the utilization of a fibre optic technology between remote sites.

United Kingdom

• Co-ordinate, manage & design the installation and upgrade of corporate networks.• Client visits to diagnose faults, repair, upgrade, patch and support.• Identify clients ongoing and future IT needs and prepare proposals and quotations.• Build and install computers/servers in network environments.• Maintain internal and client base IT systems.• All IT procurement for customers and internal use.• Install and support configurable, sales and marketing (CRM) databases.• Assist in the design of next generation software, as part of ParaPhor’s development team.• Developed an MS Outlook com addin to connect and synchronize with MS SQL Server; a PDA CE database application that replicates data with a CRM solution running on SQL Server. and a Web Site that connects to a CRM application using HTML, ASP and SQL triggers.

Aviemore, United Kingdom

Thame, Oxford, United Kingdom

• Repair a wide variety of computer assemblies to component level. • Develop methods of repairing new products.• Train new technicians how to fault find computer assemblies.• Document repair procedures to comply with BS5750.

Aviemore, United Kingdom

Skiing, Sailing and Windsurfing Instructor.

Registered Practitioner, Prince2

Education record

“O” Grades in Arithmetic, Maths, Physics, Chemistry, Technical Drawing, Art and Design, English, and Geography. ‘Highers’ in Physics.

Hnd, Electrical And Electronics Engineering, Merit

As well as gaining an HND in Electronic and Electrical Engineering with merits in all subjects, I was awarded the Institution.